Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Who we are

NOCN has been creating opportunities through learning and skills development for over 30 years.

NOCN is a market-leading international Awarding Organisation (AO) and Government-approved End Point Assessment Organisation (EPAO) that has been creating opportunities for 30 years. NOCN Group includes NOCN, NOCN India Skills Foundation, CSkills Awards and One Awards.  

We are trusted and recognised by employers, training providers and learners in the UK and internationally, to provide a high quality, flexible service and we believe passionately in the power of education and its impact on communities and individuals.

As a progressive educational charity with a social rather than commercial focus, we are at the forefront of vocational skills development and apprenticeships, including the introduction of the Apprenticeship Levy in the UK.

We are the only awarding body in the UK which specialises in productivity and focussed on increasing the UK's competitiveness globally. As the second largest awarding organisation in the UK construction sector, we are committed to working for a better future for UK construction.

NOCN is proud to be the very first awarding organisation to be given the 'Leader in Diversity' award by the National Centre for Diversity, a leader in promoting equality for all in the UK and also recognised by Ofqual, CCEA and the Welsh Government, working with a number of strategic partners in the UK and internationally.

Find out more about our work to improve Equality, Diversity and Inclusion. 

NOCN Group

NOCN Group shares a joint purpose to offer learners, training providers, employers and FE colleges a fully integrated range of learning and skills development products and services

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Team & Trustees

NOCN’s people are our number one asset. Meet our specialist and committed team and expert industry leading board of trustees

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History

From a small collective of like-minded open colleges and access centres that were determined to promote career-based learning and ramp up quality in education, NOCN is now a powerful, national force in the skills development and apprenticeships sector.

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Charitable Objectives

As a successful not-for-profit business, NOCN provides excellent value for money, with low overheads and the reinvestment of surplus back into the business, resulting in competitive prices and excellent quality.

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Vision & Mission

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Values

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Equality, Diversity and Inclusion

NOCN is the only AO and EPAO to be an accredited Leader in Diversity with the NCFD (National Centre for Diversity) and its ‘Valuing All’ programme ensures its business and ways of working incorporate equality, diversity and inclusivity.

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Our Partners

NOCN works in collaboration with a number of key strategic partners including leading industry influencers including:

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NOCN is always looking for talented people to make things happen - providing meaningful careers that make a difference in the UK and internationally.

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