Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 2).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing but we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 2).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Careers

NOCN is always looking for talented people to make things happen - providing meaningful careers that make a difference in the UK and internationally.

Who we are?

NOCN Group is an educational charity whose core aims are to help learners reach their potential and organisations thrive. The group includes business units specialising in regulated UK and international qualifications, End Point Assessment, Access to Higher Education, assured short courses, SMART job cards, assessment services, consultancy, and research.

Our heritage, rooted in upskilling workers for redeployment in industrial Britain, informs our social mobility agenda, and our charitable status drives our purpose and activity:

  • We believe passionately in the power of education and its impact
  • We want more people to engage in education, apprenticeships and skills training, more often in their lives 
  • We want to build awareness and promote the positive value of education, apprenticeships and skills training to employers, learners and parents

Our Employees

We are Leaders in Diversity, Disability Confident and Investors in People Silver Award holders. We pride ourselves on promoting and supporting our employees in their careers with NOCN Group and beyond. Our culture and values create sustainable success for our employees who are the heart of NOCN Group’s strategy. Our team responsibilities and group structure enable greater empowerment of our employees.

Apply

If you would like to work for an ambitious and flexible organisation, in a varied and challenging role and with the knowledge that you are making a difference; view our vacancies at the bottom of this page apply now.

To apply for one of our vacancies, please send your CV, covering letter to the email address listed on the vacancy advertisement.  Please send your Equal Opportunities Monitoring Form to recruitment@nocn.org.uk.