Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 2).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing but we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 2).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Become an End Point Assessor

At NOCN Group, we are always on the lookout for talented technical experts to join our assessor team.

End Point Assessors are the backbone of our EPA offer, providing high-quality assessments to apprentices who are at the end of their apprenticeship programmes.

You do not have to have had experience conducting assessments before, At NOCN Group we seek technical experts who have up to date high-quality industry expertise, but who also bring their own flair and personality to the operation.

We are recruiting for assessors in all of our approved standards, from Digital Engineers to Financial Services and Construction. A full list of our standards can be found below.

We are committed to Valuing All people, giving equal access to opportunities, removing discrimination and breaking down barriers to involvement. We believe in fostering a culture where we can all thrive and have developed our values to help represent this.

How do I apply and what do I need to complete?

All of our applications are completed via a secure Microsoft forms application. We require all of our applicants to fully complete this process, which generates a standardised electronic CV. This will then be used by our recruitment team to review your application and process it to the next stage.

Submit an application