Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 2).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing but we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 2).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Why BACH’s ‘Transforming Construction Training’ drive is something all colleges must know about

By BACH president and NOCN managing director, Graham Hasting-Evans

This year’s British Association of Construction Heads national annual conference, 15th – 17th March, Double Tree Hilton, Lincoln, is one of twofold personal significance for me.

As one of the UK’s biggest construction sector awarding and assessment organisations, NOCN is a firm supporter of BACH and its theme for 2020’s two-day event, ‘Transforming Construction Training’, which is why we are very proud to sponsor the event. And as BACH’s current president, it will be an honour for me to introduce the conference and help run several sessions.

Like NOCN, the Association is a not for profit organisation that enables and empowers construction heads within Further and Higher Education to achieve the very best outcomes for their students and colleges. In its 30-year history, BACH has gained huge respect and now enjoys an impeccable reputation for delivering excellent CPD and networking opportunities with conference content driven by its members, for its members.

Indeed, the membership now manages the majority of all learners in the UK construction curriculum. This makes the Association and its events indispensable resources for any FE and HE head of construction who wants to understand and stay abreast of changes in training practice.

And, currently, there are seismic changes to navigate, if UK construction is to stay relevant and competitive in an increasingly pressured, fast-moving international market.

BACH is concerned that, as trainers to the sector, we must be ready and able to support it as radical upheavals take place in the way our built assets and infrastructure are developed, designed and constructed, as well as the materials employed. They include drones, CAD, off-site manufacturing and BIM virtual reality.

To do so, we should make it our business to understand all the innovations in techniques and resources. This will allow us to prepare apprentices and other learners to meet the future with confidence, securing fulfilling, sustainable careers that will enrich and carry UK construction through the next three or four decades.

Training for the sector of the 21st century needs to be transformed and, with that in mind, the BACH conference 2020 will be looking at ways to invest in our tutors, learning aids and equipment, so that the talent of tomorrow is prepared for the challenges of the 2020s, ‘30s and ‘40s.

BACH is greatly encouraged that NOCN and a number of partner organisations have joined forces to create and fund the Independent Commission on the College of the Future. This will consider what a college in upcoming decades will look like and how we get there.
The Commission is formulating recommendations for governments, academic providers, employers and others on what they must do to ensure that HE colleges are able to effectively shoulder their crucial role in the years ahead.

The bold initiative is evidence of the increasingly collaborative approach that trainers, other stakeholder agencies and business have realised is now crucial. If UK Construction is going to survive, thrive and lead the international market, we must pull together to get things done in ‘the age of change and uncertainty’, rather than pull in different directions - away from one another.

You can find out more and book your place here.