Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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603/2994/4 - NOCN Level 3 Certificate for Forest School Leaders- Important Adaptation to Assessment

Ref : B20-74

Type : Amendment

Date : 12 October 2020

603/2994/4 - NOCN Level 3 Certificate for Forest School Leaders- Important Adaptation to Assessment

The following adaptation to the unit Forest School Programme: Delivery (R/616/9002) has been agreed by awarding organisations and the Forest School Association.

The FSA supports special considerations for learners impacted by Covid and whose ‘Introduction to Forest School programme’ for Assessment Criteria 1.1 of the Delivery Unit was interrupted by the lockdown. In line with the Forest School ethos and principles centres may adapt Assessment Plans as follows;

· Where learners have delivered five of the six required sessions* and planned the sixth, this will be accepted, along with evidence of a reflective dialogue with the assessor.

· If learners have delivered less than five sessions, but continue with the same group of participants after lockdown, this will be considered part of the same programme. The programme will still be six sessions although the sessions are not continuous*, as is required during normal circumstances.

· If learners are unable to deliver sessions with the same group of participants then they are to restart the programme with a new group as soon as conditions allow. An extension to deadlines is recommended to support these learners.

· Where the learner’s training has been interrupted and the learner has not yet started delivery of the ‘Introduction to Forest School programme’ then they will be required to plan and deliver the full six sessions required in the Assessment Criteria.

The FSA recommends these adaptations so that assessment still reflects the depth of knowledge required to safely and effectively lead Forest School Programmes, distinct from other learning approaches.
These adaptations are a response to the specific assessment needs of only those learners impacted directly by Covid19.

*for definitions of ‘continuous’ and ‘sessions’ see Indicative Content in the Qualification Guide

Qualifications Related to this Bulletin
Title Sector Level Reference
NOCN Level 3 Certificate for Forest School Leaders Horticulture and Forestry Level 3 603/2994/4