Coronavirus update for customers

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Coronavirus update for customers

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Business Development
Regulated Qualifications
EPA for Apprenticeships
Job Cards in construction (CPCS)
One Awards

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177.

Further information:

Letter from Gavin Williamson CBE MP to Simon Lebus

Letter from Simon Lebus to Rt Hon Gavin Williamson CBE MP

DfE and Ofqual have launched two consultations (15th January):

GCSE, AS and A Level awarding in summer 2021

Alternative arrangements for the award of VTQs and other generals in 2021

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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Functional Skills and ESOL Skills for Life Update October 2020

Ref : B20-77

Type : Amendment

Date : 23 October 2020

October update for Functional Skills English, Mathematics, ICT and ESOL Skills for Life.

As COVID-19 continues to have a presence in the UK, we felt it important to update our customers to ensure things run more smoothly in 2020/21. We understand the challenges that our centres and your learners have faced and want to take this opportunity to thank you for your patience and support in these unprecedented times.

AoC, AELP, HOLEX, FAB, JCQ, Ofqual and all Awarding Organisations are committed to working together to ‘mitigate the disruption of teaching, learning and assessments so that, as far as possible, learners have the opportunity to receive fair results in 2020 to 2021 and are not disadvantaged by the longer-term impacts of the pandemic’. Please read their full statement here

The main purpose of this update is to provide reminders to our centres of the things they should consider:

CAG – The CAG process is currently not in place. If a CAG process is reintroduced, please make sure that you are in the best position possible. Keep copies of Initial Assessments, Diagnostic Assessments, Mock Papers, In-learning evidence, to be forwarded to NOCN if the Government has to reinstate CAG.

Online tests – We are weeks away from being able to offer online, on-demand, Functional Skills tests through our Calibrand platform. We would also be interested in hearing if centres would welcome ESOL Skills for Life being available online.

Paper-based tests – We continue to offer these and encourage you to plan the best timings to administer these, based on your local lock-down rules.

Speaking, listening and communicating – Centres are now able to assess this element remotely, as long as they abide by the NOCN rules about conducting the assessments.

Remote invigilation – We would be interested in hearing if this is a service that you would like us to offer.

If you have any particular concerns or queries, please contact your local NOCN Business Development Manager, or email (adding the subject heading – FAO Skills for Life Team).