Coronavirus update for customers

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Coronavirus update for customers

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177.

Update 29th March 2021

On 24th March, Ofqual published the VTQ Contingency Regulatory Framework (VCRF) which allows NOCN to provide centres with awarding arrangements for learners who have had their training and assessment disrupted in 2021. To view more information on the arrangements in place by NOCN, please click here.

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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Functional Skills and ESOL Skills for Life Update February 2021

Ref : B21-24

Type : Amendment

Date : 18 March 2021

February update for Functional Skills English/Mathematics/ICT, ESOL and Awards.

As COVID-19 continues to have a presence in the UK, The Department for Education and Ofqual has carried out a joint consultation for ‘Alternative Arrangements for the Award of VTQs and other General Qualifications in 2021’.

The purpose of this update is to provide information to our centres to support them with these changes and applies where assessments cannot be delivered through the adaptations that have been put in place.

Where assessments can be delivered in line with public health guidelines, they should continue to take place.

• Paper-based tests are on-demand and continue to be available.
• Online tests are on-demand and are available for Functional Skills English and Maths at Level 1 and Level 2.
• Remote invigilation for online tests is available. Invigilation can be carried out by trained college/centre/NOCN staff.
• Speaking, listening and communicating can be assessed remotely in adherence to NOCN guidance.
• In line with regulatory advice and guidance, Teachers are currently able to invigilate examinations.

Where assessments cannot be accessed, alternative arrangements can be considered through a Teacher Assessed Grade. Colleges/centres therefore need to continue to work with their learners and gather assessment evidence where possible.

• The (TAG) process has been decided as the best system possible, to ensure consistency and fairness, at a time where exams cannot be sat in the normal way.
• The TAG process will be carried out by Teachers (and supported by meeting ongoing learning with evidential thresholds e.g. IA/DA, ILP, ILR, Scheme of Work, Lesson Plans, Independent Work, Formative Assessment Results, Mock Assessments, IQA plan).

We will continue to share important information on our website and will provide further guidance at the earliest opportunity. If you have any queries, please contact or email