Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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The Safe Worker - Online Health and Safety Training

The Safe Worker is an online interactive health and safety qualification that is delivered in partnership between NOCN and mylearnadfriend.

The SafeWorker

The Safe Worker is an online interactive health and safety qualification which leads to the accredited NOCN Level 2 Award for the Safe Worker.

Qualification Time: It can be completed in 10 hours and will transform the way you deliver health and safety to learners and staff.

Aim of the Qualification: The aim is for the learner to demonstrate an awareness of significant health and safety risks in the working environment and being aware of how to identify and deal with them appropriately.

 > Click here to visit the Safe Worker learning portal <

Who is it for?

The Safe Worker is suitable for people operating at any level, in any sector, who require an understanding of health and safety essentials. It is designed for learners, workers, volunteers, employees, and full and part time staff who have no supervisory or management responsibility. It is for everyone at work including those who are entering the workplace for the first time and those that have had no formal health and safety training (whether voluntary, paid, full or part-time).


  • Online Learning - provides the flexibility for learners to study 24/7 at a pace, time and location that suites their needs.
  • Fully Certified – the course has been created to high standards with effective quality management systems and processes. The Awarding Organisation NOCN is monitored on a regular basis and required to have robust assessment practices in place.
  • Quality Approved - all qualifications are Ofqual approved and comply with the Regulated Qualifications Framework (RQF).
  • Interactive Activities - the course contains highly engaging content that your learners will enjoy. This unique method of delivery ensures learners are challenged and the completion of the interactive activities demonstrates their understanding.
  • 360 Panoramas – the unique 360-degree panorama risk assessment tool enables learners to identify hazards within the workplace without being put at risk. Learners are required to identify the hazard, determine the risk and select appropriate control measures.
  • Assessment on Demand - participants can review their progress using the self-assessment tool. Final online tests are available upon completion of all course material. An NOCN digital certificate is instantly downloadable on successful completion of the on-line test.

Course Content

The Safe Worker course is about the health and safety rights and responsibilities of people in a workplace. It deals with the knowledge required to make sure that:

Workers actions or omissions do not create health and safety hazards
Workers identify significant risks in the workplace
Take sensible action to put things right, including: seeking advice and reporting situations which pose a danger to themselves and others in the workplace.

The course includes the following content:

  • Adverse Events
  • Accident Reporting/Investigation
  • Animals
  • Confined Space
  • Electricity
  • Employers & Employees Responsibilities
  • Fire
  • First Aid
  • Hazardous Substances
  • Lone Working
  • Manual Handling Operations
  • Noise
  • Personal Protective Equipment
  • Protecting The Environment
  • Risk Assessment
  • Safety Signs
  • Slips, Trips And Falls
  • Vibration
  • Welfare
  • Working At Height
  • Working With Computers
  • Workplace Equipment
  • Workplace Transport

Created and delivered in Partnership

The Safe Worker is provided in partnership between NOCN as the Awarding Organisation and online learning specialists Mylearnadfriend.

 > Click here to visit the Safe Worker learning portal <