Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Productivity case studies

NOCN works with employers from micro businesses to large corporates on productivity improvement, offering a complete learner package.

Case Study:

Trailblazers in Productivity, UK

The brief

A.E.Rodda’s & Son, ATN Teaching & Consultancy Services Ltd and NOCN recently celebrated the successful completion, by 11 Rodda’s staff, of the NOCN Level 4 Certificate in The Management of Productivity.

 

Productivity & Employability Skills Course, Bangalore

The brief

This is a pilot course for 23 learners and is run in Bangalore, one of India’s largest cities. The course has been run at Seshadripuram College which is part of the Education Trust.

 

Norseland Ltd - Improving Productivity with NOCN

The brief

A global speciality cheese business with innovation at its heart, Norseland brings together Norwegian and British expertise in cheese production and manufacturing. Norseland has a range of award-winning sweet and savoury cheeses that are successful both in the UK and around the world. 

 

Productivity Improvement Programme in the Middle-East/Gulf

The brief

NOCN and training provider Jafcon’s Level 5 Productivity Improvement Practice suite of qualifications is designed for organisations in the Middle-East and Gulf in a wide range of sectors including aviation, banking and financial services, construction, education, logistics, manufacturing, Oil and Gas, and the public sector.

 

EQTIDAR | International Productivity Internship Programme

The brief

In the Kingdom of Bahrain, it has recognised there is an immediate need to align the labour pool of unemployed university graduates with the country’s job requirements, to be more competitive and less reliant on a migrant workforce.