Coronavirus update for customers

Read more

Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

Skip navigation

With the Apprenticeship framework switch off on July 31st 2020 many apprenticeship providers will be taking their first tentative steps into the world of Apprenticeship Standards this autumn.

This 90-minute free webinar will be the first in a series of “EPA Live Online” surgeries where NOCN’s Apprenticeship team will bring updates and CPD workshops to the sector supporting Training Providers, Colleges, Universities and Employers.

NOCN’s Director of Apprenticeships will take walk through some of the key points in planning, delivering and eventual End Point assessment in apprenticeship standards.

  • Key points of the surgery will include;
  • Key considerations on curriculum planning
  • Why it is not just more of the same
  • Re-thinking your approach to “off the job”
  • Length of programmes and the relationship to the Apprenticeship Standard
  • Knowledge, Skills and Behaviours why these are the bedrock of success
  • Preparations and thinking’s for End Point Assessment
  • Q&A

This is open to all webinar but places are limited to 100.