These resources are designed to be flexible and accessible, recognising different levels of experience and availability.

Below you will find our complete Hypercare Package of resources, each designed to support your transition with targeted assistance.

epaPRO User Guide

Foundation Apprenticeships

Executive Context Card

Customer Impact Card

Staff Briefing Presentation

Support and Escalation Card

Value Mapping Card

Training Provider Update

Training Provider (Intranet, Teams, Staff Bulletin Post)

Training Provider Internal Staff Email

Employer Update

Apprentice Update

FAQs