Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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International

We do not confine our pioneering work to UK domestic markets, but are an outward looking, international organisation dedicated to promoting skills, improving lives and boosting economies around the globe.

This includes our strategic partnership with WorldSkills UK  working together to share global skills insights with businesses, education bodies and governments across the world.

Working closely with governments, government departments and NGOs worldwide, NOCN supports local commercial development and invests in leading enterprises, SMEs and aspiring entrepreneurs/start-ups alike in:

Greece

NOCN provides ESOL International English assessment and testing in Greece, helping hundreds of ambitious and talented people improve their skills in English, essential for many careers as the language of business and hospitality.

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ASEAN Region

NOCN’s newest overseas area of operation is the Association of Southeast Asian Nations (ASEAN).

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Bangladesh

NOCN worked with IoP on a UN and Food and Agriculture Organisation (FAO) sponsored project to create safe food supply chains in Bangladesh. IoP developed the programme with NOCN awarding the qualification.

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America

NOCN visited the United States (US) at the end of 2017 to meet and share UK expertise with US counterparts involved in the American Apprenticeship Initiative.

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Gulf

In the Middle-East and Gulf NOCN launched the Level 3 and 5 Productivity Improvement Practice suite of qualifications with partner Jafcon, in a wide range of sectors.

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Africa

NOCN and the Institute of Productivity and Business Innovation Management IPBIM in Nigeria, offer the NOCN Level 4 Diploma in Productivity Management for professional managers.

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Consultancy

NOCN offers a range of educational consultancy services to support businesses and organisations.

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WorldSkills UK Productivity Lab

WorldSkills UK champions world-class apprenticeships and technical skills through Skills Competitions, WorldSkills UK LIVE and skills role models.

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