Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Greece

NOCN provides ESOL International English assessment and testing in Greece, helping hundreds of ambitious and talented people improve their skills in English, essential for many careers as the language of business and hospitality.

Working with our partner Global Awards and Panhellenic Federation of Language Schools Owners (PALSO), NOCN successfully runs ESOL International examinations in a wide range of locations in Greece, the Greek Islands and Cyprus.

NOCN provides ESOL International English assessment and testing in Greece, helping hundreds of ambitious, talented people improve their skills in, the dominant language for business and hospitality that is essential to so many careers. We also work with Greek technology developers on a range of online solutions and services for both local and international skills delivery and testing.

Centres wishing to offer NOCN ESOL international qualifications in Greece should contact Global Awards, on 0030 210 3300011.

Centres interested in offering NOCN ESOL international qualifications should email business.development@nocn.org.uk

“NOCN is an internationally recognised awarding body, flexible to the needs of local learners. Consequently, the entrance of NOCN into Greece had a great impact on the ESOL market. NOCN’s adaptability along with Global Awards’ effective marketing activity and operational delivery, has resulted in a tremendous rise in registrations within a period of only two years. The number of learners has increased from 1300 in 2014 to over 10700 in 2016. Our excellent collaboration enables us to provide a superior service to our learners.”

Chris Halkiadaki General Manager, Global Awards S.A.