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International Centre Support

Key information to support you as an NOCN International Centre, these include links for contacts, support materials and documents available to download.

 

Making an Initial Enquiry Click here to complete Enquiry Form 

New Centre Applications

International Centre Application Form Request Within download section at bottom of the page
Submitting application to become and NOCN International Centre  onboarding@nocn.org.uk
Advice and guidance on applications  international@nocn.org.uk

Requesting approval to offer additional qualifications

Application form to offer additional qualifications  Within download section at bottom of the page
Submitting applications and advice on additional qualifications  matthew.broadbent@nocn.org.uk 

NOCN Self Service Systems

Advice on logging into NOCN Systems, resetting passwords - Customer Support lindsay.hill@nocn.org.uk
alex.ashby@nocn.org.uk 
Using Horizon to manage your Centre Information Link to Horizon Training Video
Using QuartzWeb to register learner, record achievements and claim certificates Link to Quartzweb Training Videos

 External Quality Assurance (EQA) Support

Questions and advice on the allocation of your External Quality Assurance Adviser katherine.maher@nocn.org.uk tim.dawkins@nocn.org.uk
Questions relating to the EQA process including Centre Approval and the verification of students’ certificates. Your Centre's allocated EQA

 Claiming Certificates after EQA approval

Support on how to register learners and claim certificates – problem solving. lindsay.hill@nocn.org.uk
alex.ashby@nocn.org.uk

General Information

Overview of NOCN Products and Services for International Centres Click here for more information
NOCN Quality Assurance Manual  Click here to download
General Help and Support for NOCN Centres Click here for NOCN Help & Support page

Key Documents for NOCN Group International Training Centres.

International Application Form
To request approval to become an NOCN International Centre you will need to download and complete an application form for centres based outside the UK seeking approval offer NOCN Group Regulated qualifications. NOCN Group International Centre Application Form.

Qualification Specifications for every regulated qualification can be found in our qualifications webpages as a downloadable PDF on each qualification summary page.

Guidance on the process of becoming approved as an NOCN Centre can be found in the NOCN Quality Assurance Manual, this outlines the process and how you can prepare for the quality reviews which are a key art of Center Approval, this document also outlines the practical requirements for running NOCN training programmes and the staffing requirements.

If you are an existing centre seeking to apply for permission to deliver additional NOCN Regulated Qualifications, you can either apply online using Horizon or complete the Application for Additional Qualification Approval and return the document to international@nocn.org.uk

NOCN International Endorsed Programmes
If you are seeking Endorsement of you own training programme/s from NOCN you will need to download and complete the NOCN Group International Endorsement Programme Application Form.

This should be submitted to us with the Endorsed Programme Content Spreadsheet which you can use to list all the details of the programme you wish to get endorsed.

International NOCN Centre Agreement
As part of the approval process for New NCON International Centres you will be asked to complete, sign and return to us the NOCN Centre Agreement and Terms and Conditions. This document will also be sent you from by the NOCN Onboarding team when you have completed the approval process.

In all cases, please complete and return documents to our International Business Team at international@nocn.org.uk

Managing your Account with NOCN online systems

How to manage the details relating to your Training Organisation’s Account with NOCN using Horizon. You will have been sent log in details for Horizon when you were approved as an NOCN Centre.

Please find attached a copy of the NOCN Quality Assurance Manual this includes the requirements for approved Centres to deliver NOCN Qualifications.

From page 35 of the Manual you can find information about…

  • updating your Centre name and address,
  • adding and removing the names of your delivery staff and upload their credentials,
  • the addresses of any additional delivery locations you may work through.

You can also find information about using Horizon here on our website. Horizon Training Videos.

You use a different platform called Quartz Web to register your student’s and list their achievements when they have successfully completed the training and claim your learners’ certificates.
Registrations should be made a minimum of 7 days before you list the achievement of the students and claim their certificates.

You can find information and YouTube videos of how to register your learners and go about claiming certificates here on our website. Quartzweb Training Videos.

Please note that until you have completed several successful reviews by our Quality Assurance Advisors, you will need to have each claim for certificates Externally Verified before we will release your certificates. When you have claimed your certificates our Quality Team will be in touch with you to arrange this process. We know speed of certification is very important so we will make every effort to complete this process promptly.

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