| Making an Initial Enquiry | Click here to complete Enquiry Form |
New Centre Applications
| International Centre Application Form Request | Within download section at bottom of the page |
| Submitting application to become and NOCN International Centre | onboarding@nocn.org.uk |
| Advice and guidance on applications | international@nocn.org.uk |
Requesting approval to offer additional qualifications
| Application form to offer additional qualifications | Within download section at bottom of the page |
| Submitting applications and advice on additional qualifications | matthew.broadbent@nocn.org.uk |
NOCN Self Service Systems
| Advice on logging into NOCN Systems, resetting passwords - Customer Support | lindsay.hill@nocn.org.uk alex.ashby@nocn.org.uk |
| Using Horizon to manage your Centre Information | Link to Horizon Training Video |
| Using QuartzWeb to register learner, record achievements and claim certificates | Link to Quartzweb Training Videos |
External Quality Assurance (EQA) Support
| Questions and advice on the allocation of your External Quality Assurance Adviser | katherine.maher@nocn.org.uk tim.dawkins@nocn.org.uk |
| Questions relating to the EQA process including Centre Approval and the verification of students’ certificates. | Your Centre's allocated EQA |
Claiming Certificates after EQA approval
| Support on how to register learners and claim certificates – problem solving. | lindsay.hill@nocn.org.uk alex.ashby@nocn.org.uk |
General Information
| Overview of NOCN Products and Services for International Centres | Click here for more information |
| NOCN Quality Assurance Manual | Click here to download |
| General Help and Support for NOCN Centres | Click here for NOCN Help & Support page |
International Application Form
To request approval to become an NOCN International Centre you will need to download and complete an application form for centres based outside the UK seeking approval offer NOCN Group Regulated qualifications. NOCN Group International Centre Application Form.
Qualification Specifications for every regulated qualification can be found in our qualifications webpages as a downloadable PDF on each qualification summary page.
Guidance on the process of becoming approved as an NOCN Centre can be found in the NOCN Quality Assurance Manual, this outlines the process and how you can prepare for the quality reviews which are a key art of Center Approval, this document also outlines the practical requirements for running NOCN training programmes and the staffing requirements.
If you are an existing centre seeking to apply for permission to deliver additional NOCN Regulated Qualifications, you can either apply online using Horizon or complete the Application for Additional Qualification Approval and return the document to international@nocn.org.uk
NOCN International Endorsed Programmes
If you are seeking Endorsement of you own training programme/s from NOCN you will need to download and complete the NOCN Group International Endorsement Programme Application Form.
This should be submitted to us with the Endorsed Programme Content Spreadsheet which you can use to list all the details of the programme you wish to get endorsed.
International NOCN Centre Agreement
As part of the approval process for New NCON International Centres you will be asked to complete, sign and return to us the NOCN Centre Agreement and Terms and Conditions. This document will also be sent you from by the NOCN Onboarding team when you have completed the approval process.
In all cases, please complete and return documents to our International Business Team at international@nocn.org.uk
Managing your Account with NOCN online systems
How to manage the details relating to your Training Organisation’s Account with NOCN using Horizon. You will have been sent log in details for Horizon when you were approved as an NOCN Centre.
Please find attached a copy of the NOCN Quality Assurance Manual this includes the requirements for approved Centres to deliver NOCN Qualifications.
From page 35 of the Manual you can find information about…
You can also find information about using Horizon here on our website. Horizon Training Videos.
You use a different platform called Quartz Web to register your student’s and list their achievements when they have successfully completed the training and claim your learners’ certificates.
Registrations should be made a minimum of 7 days before you list the achievement of the students and claim their certificates.
You can find information and YouTube videos of how to register your learners and go about claiming certificates here on our website. Quartzweb Training Videos.
Please note that until you have completed several successful reviews by our Quality Assurance Advisors, you will need to have each claim for certificates Externally Verified before we will release your certificates. When you have claimed your certificates our Quality Team will be in touch with you to arrange this process. We know speed of certification is very important so we will make every effort to complete this process promptly.