Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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NOCN International - Global Centres

NOCN has a growing number of Approved Centres who operate in and across multiple countries or territories.

Approved Centres operate using digital platforms to promote, deliver and assess a range of NOCN Group regulated qualifications and accredited programmes. These centres operate to the same standards and procedures as all NOCN Approved Centres, but they use technology to reach out to new learners and territories.

Nisai Group 

Nisai are well established specialists in education services to schools and colleges in the UK.

In South-East Asia Nisai are offering ESOL language training and testing, Education Services, Education and Training qualifications, programme accreditation, consultancy and train the trainer services. 

Veiw their website here.

The University of Applied Research & Development

The University of Applied Research & Development (UARD) provides professional career opportunities across multiple regions including the USA, ASEAN, New Zealand, Nepal, India, Malaysia, UK, UAE, Middle East and Russia.

UARD is led by Dr Craig Hansen and provides the following qualifications directly and through partners such as the WGG Academy, City Life Centre, TC Institute, Horizon, CIRCLES Indonesia and Threedi (3Di) Institute:

• Diploma, Bachelor & Masters in Emergency Response & Risk Management (7 majors)
• Masters in Business Administration (MBA with 5 majors)
• Diploma, Bachelor & Masters in Design (including animation, VR/AR and VFX)
• Diploma & Masters in Education
• Post-Graduate Certificate, Diploma and Masters in Child Protection
• Bachelor & Masters in Science (including occupational health leadership, IT & educational technology)
• Certificate, Diploma, Bachelor & Masters in Community Leadership & Ministry.

UARD is based in New Zealand, Accredited in the United Kingdom and partners with global leaders in professional & industry development to create & deliver qualifications both face-to-face and online; UARD is accredited by both NOCN & One Awards. UARD has an extensive faculty with the highest qualifications in their field and broad networks, enabling cutting-edge and highly relevant education.

View their website here.

Learn Direct International

Learndirect is a force for positive change using technology to future-proof education and training with both full and blended online learning solutions to transform people’s lives and help businesses develop their staff. 

Launched in 2000 through the UK government’s University for Industry (Ufi), Learndirect was given the task to use new technology to transform the delivery of learning and skills across the UK and has flourished in this field.

Learndirect improves workplace productivity and contributes to greater social mobility and prosperity. Learndirect has built a unique and market-leading position; using technology to provide innovative learning solutions.

Learndirect is now a global provider of e-learning qualifications and courses in the Asia-Pacific region, Europe, Latin America and the Middle east.

NOCN accredit and certificate the Level 4 International Certificate in Digital Skills for Teaching Online. This e-learning qualification has been developed by Learn Direct to support the continuing professional development (CPD) of educators across the world.

View their website here.