Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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South East Asia

NOCN has been operating in South and South East Asia for the last 18 months.

During these months, NOCN has been working with local Government Agencies, Training Providers and Industry Employers to offer UK Internationally recognised qualifications, to improve and accredit local training programmes, and offer skills-based consultancy.

NOCN International has established a Regional Office in Kuala Lumpur Malaysia and has a growing network of NOCN Group Approved Centres and stakeholders in the region. We are currently active in; Malaysia, Indonesia, Brunei, Vietnam, Singapore, the Philippines and Sri Lanka in South Asia.

Brit Cham Indonesia Partnership – NOCN International is working in partnership with the British Chamber of Commerce in Indonesia to offer joint accreditation of quality training programmes to ‘Brit Cham Indonesia’ Members. This joint accreditation offers increased recognition of training programmes and adds value to their businesses.

NOCN Approved Centres operating in this region are:

Nisai - Vietnam and Brunei

Nisai are well established specialists in education services to schools and colleges in the UK. In South East Asia Nisai are offering ESOL language training and testing, Education Services, Education and Training qualifications, programme accreditation, consultancy and train the trainer services.

University of Applied Research and Development – Indonesia and New Zealand.

UARD was NOCN and One Awards first approved centre in the region, based in Jakarta, Indonesia and New Zealand, and operating in over 5 different countries including Malaysia, Nepal, Kazakhstan and India. UARD offer One Awards Accredited programmes from level 4 – 7 in various sectors. UARD also offer a range of NOCN Qualifications.

Lestari Professional Consultancy – Eastern Malaysia

Lestari offer a range of NOCN Accredited programmes designed to meet the challenges on the Industry 4.0 initiative to upskill the workforce and prepare graduates for work.

Sabah Skills and Technology Centre (SSTC) – Eastern Malaysia

The Sabah Skills & Technology Centre (SSTC) is Sabah’s very own skills development centre, and the result of close cooperation between the Sabah Government and the industry.

EDUK8U: Grad School Asia – Malaysia

EDUK8U offer a wide range of NOCN and Cskills Awards programmes supported by Government-funded initiatives. Sectors include; hospitality, construction skills, security, facilities management and warehousing.

Agilityship – Singapore and Indonesia

Agilityship are specialists in the subject and have been offering training and consultancy for many years. NOCN and the British Chamber of Commerce in Indonesia have jointly accredited Agilityship’s ‘Agile Leadership Programme’ (Level 7). 

Tooople – Singapore

TOOOPLE Pte. Ltd. is a Singapore-based for-profit IT organization that aims to bridge the acute gap between formal education and the industry by supporting organizations in their efforts to groom skilful IT professionals through a virtual platform. NOCN accredit Tooople’s training and mentoring programmes

Metropolitan College – Sri Lanka

Metropolitan College offer a wide range of NOCN vocational and technical qualifications across multiple sectors was incorporated in 1999 and is a reputed higher education institute; offering tertiary education in Management, Leisure, Psychology, Social Sciences, Languages and Information Technology.

We are currently seeking new opportunities and partnerships in this region to add to this list, please contact international@nocn.org.uk to discuss in more detail.