Supporting Compliance and Quality Assurance in International Contexts

Operating across a wide range of international contexts, including regions experiencing volatility or disruption, NOCN Group is committed to maintaining high standards of skills provision while adapting pragmatically to local challenges.

To respond to an evolving international environment, NOCN Group has implemented a range of flexible policy measures and operational provisions to ensure continuity, protect learner outcomes, and support centres in maintaining high-quality delivery.

To support and avoid the disadvantaging of any learners, NOCN Group will allow flexibility with its Registration and Certification Policy and Procedure for affected Centres by:

• Extending/forgoing the 60-working day enrolment to registration requirement
• Offering to register impacted learners on affected Centres’ behalf
• Extending the 3-year registration to award period for any potentially impacted learners nearing completion

Enhanced Support for Centres

Alongside the policy flexibility outlined above, NOCN Group provides tailored operational support to centres navigating disruption. This includes:

• Rearranging or altering the format/location of Quality Assurance Visits
• Extending deadlines for outstanding Quality Assurance actions
• Completing administrative actions on behalf of Centres (alongside registering learners)
• Rearranging or rescheduling booked assessments that learners are unable to take due to disruption
• Considering Special Considerations where learners’ assessments are cancelled or disrupted by ongoing events

Through these measures, NOCN Group ensures that quality standards are upheld while remaining responsive to the realities of international delivery, particularly in challenging or rapidly changing environments.