Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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FE Product Developers - we want you!

Whether you're just starting out on your Product Development career or are well experienced and looking for a new challenge, NOCN has the opportunities available for you now.

Are you a Product Developer in FE? Do you feel loved in your job or taken for granted? You are worth more.

Product Development is one of the key teams at NOCN, it is the heart of this successful Awarding and Assessment Organisation. Without them NOCN would not be here, simple. We are looking for six more Product Development superstars to join this important team, could it be you?

If you an eye for detail, love words, have a passion for helping people improve their lives through learning, and are suitably experienced, we want to hear from you.

The work is varied and interesting, new products are developed all the time, such as qualifications for Diplomas and Certificates to comply with Ofqual regulations, and now we have the reformed apprenticeship standards, each of which requires new Assessment tools to determine the capability of an apprentice to do their job, delivered as an End Point Assessment (EPA).

NOCN has been involved in the FE sector as an Awarding Organisation (AO) for 30 years and is now one of the most recognised and respected providers in the sector. It has over 400 qualifications and thousands of individual units of learning created by its Product Development Team. NOCN is also the number one End Point Assessment Organisation (EPAO), in England, approved by the ESFA to deliver EPA for the highest number of apprenticeship standards.

You could be part of our success story.

Whether you're just starting out on your Product Development career or are well experienced and looking for a new challenge, NOCN has the opportunities available for you now. There are six jobs going at NOCN HQ in Sheffield, at various levels and in different sectors, here is a summary of the roles - you can click on the links for full details:

  • Senior Product Executive, £35,023: leading on the development of educational products (qualifications, assessments, examinations) in a range of sectors. 
  • Senior Product Executive – Assessments (two positions), £35,023: leading on the development of assessment instruments for the end point assessment of the apprenticeship standards. 
  • Senior Product Executive - Health and Social Care, £35,023: leading on the development of educational products (qualifications, assessments, examinations) for the Health and Social Care sectors. 
  • Product Executive (two positions), £22,149: supporting product development activities and maintain the range of NOCN products.

All roles require the appropriate experience and knowledge to do the job, so make sure you click the links to find out if you're a good fit for the roles, to see the full Job Description and for application instructions.

NOCN is a successful ethical employer that values, respects and trusts its employees, it is a Leader in Diversity and welcomes applications from all members of the community - so don't delay, apply today.