Coronavirus update for customers

Read more

Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

Skip navigation

Supporting FE colleges to make learning better

As a progressive educational charity, which has been supporting FE colleges for over 30 years, NOCN is proud to be supporting the Association of Colleges (AoC) at their upcoming conference.

This year’s event aims to shine a spotlight on how colleges are the engines of economic success, social prosperity and personal wellbeing in their local communities, and nationally.

The UK is trailing behind other G7 countries with a productivity gap of around 30% and with Brexit on the horizon, the work that our FE colleges are doing to bridge the skills gap through vocational training and Apprenticeships has never been more important.

NOCN is at the forefront of vocational skills development and apprenticeships and is ready to support FE colleges in the delivery of T Levels in the UK. NOCN is a market leading apprentice End Point Assessment Organisation, providing independent EPA in sectors including Finance, retail, construction and social care.

We are the only awarding organisation in the UK, which specialises in productivity and is focussed on increasing the UK’s competitiveness globally. That is why we have developed a suite of qualifications specifically focussed on productivity management and improvement.

As the second largest awarding organisation in the UK construction sector, we are committed to working for a better future for UK construction skills, via our sub-brand Cskills Awards. The NOCN family now includes One Awards; enabling the provision of Access to HE qualifications alongside the full range of NOCN products.

To find out more about the work we are doing with FE colleges come and visit us on stand 36 at the ICC Birmingham, 20-21 November.