Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Extension of Various Qualifications

Ref : B20-51

Type : Amendment

Date : 14 April 2020

The following qualifications have been extended to 31/08/2022

Sector 1.3 Health and Social Care

601/6303/3 – NOCN Level 3 Award in Mediation Skills

Sector 1.5 Child Development and Wellbeing

601/7568/0 – NOCN Entry Level Certificate in Supporting Early Learning at Home (Entry 3)
601/7573/4 – NOCN Level 1 Certificate in Supporting Early Learning at Home
601/7581/3 – NOCN Level 2 Certificate in Supporting Early Learning at Home

Sector 3.2 Horticulture and Forestry

600/5890/0 – NOCN Level 1 Award in Horticulture
600/5891/2 – NOCN Level 1 Certificate in Horticulture

Sector 7.4 Hospitality and Catering

600/4475/5 – NOCN Level 1 Award in Introduction to the Hospitality Industry
600/4364/7 – NOCN Level 1 Certificate in General Cookery
600/4362/3 – NOCN Level 1 Certificate in General Food and Beverage Service
600/4476/7 – NOCN Level 1 Certificate in Introduction to the Hospitality Industry

Sector 13.2 Direct Learning and Support

600/5069/X – NOCN Level 1 Award in Community Development
600/7176/X – NOCN Level 2 Certificate in Community Development

 

The following qualification has now been extended to 31st July 2023

Sector 7.4 Hospitality and Catering

601/1157/4 – NOCN Level 2 Award in Food Safety in Catering

Qualifications Related to this Bulletin
Title Sector Level Reference
NOCN Level 3 Award in Mediation Skills Health and Social Care Level 3 601/6303/3
NOCN Entry Level Certificate in Supporting Early Learning at Home (Entry 3) Child Development and Well Being Entry Level 3 601/7568/0
NOCN Level 1 Certificate in Supporting Early Learning at Home Child Development and Well Being Level 1 601/7573/4
NOCN Level 2 Certificate in Supporting Early Learning at Home Child Development and Well Being Level 2 601/7581/3
NOCN Level 1 Award in Horticulture Horticulture and Forestry Level 1 600/5890/0
NOCN Level 1 Certificate in Horticulture Horticulture and Forestry Level 1 600/5891/2
NOCN Level 1 Award in Introduction to the Hospitality Industry Hospitality and Catering Level 1 600/4475/5
NOCN Level 1 Certificate in General Cookery Hospitality and Catering Level 1 600/4364/7
NOCN Level 1 Certificate in General Food and Beverage Service Hospitality and Catering Level 1 600/4362/3
NOCN Level 1 Certificate in Introduction to the Hospitality Industry Hospitality and Catering Level 1 600/4476/7
NOCN Level 1 Award in Community Development Direct Learning Support Level 1 600/5069/X
NOCN Level 2 Certificate in Community Development Direct Learning Support Level 2 600/7176/X
NOCN Level 2 Award in Food Safety in Catering Hospitality and Catering Level 2 601/1157/4