Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Future Mag NOCN Financial Careers Special Edition

NOCN sponsored a special supplement on careers in the Financial sector in the latest edition of Future Mag.

Our friends at Future Mag have published their latest edition of Future - a careers magazine for young people.

You can read the online edition here

As part of the magazine, NOCN sponsored a special supplement in this edition on careers in the Financial sector, including a report on technology for financial services ('Fintech'), top ten jobs in the sector and some inspiring stories from young people who have navigated careers from school to apprentice or graduate, onto roles including qualified accountants, banking team leader and even a financial entrepreneur.

You can download the NOCN Financial Services Special Edition below.

NOCN provides a range of Financial sector qualifications, works with large financial organisations and high street banks to provide apprentice end point assessments, and offers a wider range of over 800 Ofqual regulated qualifications (including pathways) in areas including productivity management, digital skills, maths and English, customer services and business administration.

We recommend Future Mag because it is a useful and accessible resource if you work with young people who are at the point where they are considering their career options.

If you want to speak to NOCN about its Financial Services products, click here, or call 0300 999 1177.