Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Institution of Civil Engineers: Shaping the world

NOCN is proud to sponsor the Institution of Civil Engineers (ICE) commemorative album entitled Shaping the World.

This beautifully designed book showcases the 200 structures and engineering projects that have had the greatest impact on our lives and celebrates the individuals and organisations that deliver the vital infrastructure we all rely on.

Produced in partnership with publisher St James’s House, this inspiring hardback book was launched at the Institution’s impressive headquarters just off Parliament Square in the City of Westminster, London.

Shaping the World explores not only key stories of inspired engineering, but also sheds light on the major industries and commercial sectors that surround the discipline.

As well as boasting striking images that convey the magnitude and beauty of the featured engineering projects, the publication serves as a carefully curated guide to architects, consultants, infrastructure companies, environmental firms, industry-related educational institutions and other organisations whose preeminent status in their respective fields warrants their inclusion in this book.

Speaking at the launch, Graham Hasting-Evans, NOCN Group Managing Director, said: “The commemorative ICE album showcases the best civil engineering projects over the past 200 years, we are proud to support the ICE bicentennial celebrations. Civil engineers are problem solvers, we rely on them to design, plan, and build the world around us. NOCN looks forward to supporting existing and future civil engineers in their careers.”

Some 500 dignitaries from around the world, as well as representatives from television and print media, attended the launch of Shaping the World on 21st September 2018.

Shaping the World is available for purchase at stjamess.org/product/ice-200/