Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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NOCN Forges Links with an Indian Educational Trust, NTTF

NOCN have signed a new MOU today with the Nettur Technical Training Foundation (NTTF).

NOCN and NTTF signed a new memorandum of understanding (MoU) at NTTF new Lifelong Learning Centre this week. The centre has high standards of delivery for robotics, CMC, CAD, 3D component printing, integrated manufacturing techniques, steel design and steel erection for construction. A new focus for the centre is off-site manufacturing or pre-engineered construction.

NTTF is an educational foundation trust established in 1959 based in Bengaluru, India with help and the assistance from the Government of Switzerland and Hilfswerk der Evangelischen Kirchen der Schweiz, (HEKS) a Swiss NGO and Swiss Development Co-operation Development Agency to introduce a dual education system. As a not-for-profit organisation, focused on offering vocational-technical training to young people, it has attained recognition and support from the federal government of India and several regional Indian State Governments.

NTTF operates 16 centres across India delivering corporate training and vocational training, and assists Indian industries through its unique collaborative initiative for producing quality human resources, by establishing training centres in partnership with industry associations. NTTF has approximately 6,500 students and 6,500 students 20,000 corporate employees completing qualifications each year. The Bengaluru campus is residential – 1,000 students per year – around a third of NTTF students are female.

The NOCN – NTTF collaboration will focus on working together on skills capacity development and on undertaking a benchmarking exercise of NTTF existing vocational diploma training programmes. Ensuring their qualifications attain an international standard provided by NOCN’s quality assurance, validation and certification service. The output of the project will enable students to be skilled trained to an international standard and be job-ready for the global employment market, enhancing their employability skills to secure sustainable work within India and or overseas.