Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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NOCN forges new employer-led skills partnership in India

NOCN Group and the Indian Society for Training & Development (ISTD) have joined forces on an exciting new partnership to deliver an ‘Internationally Certified Trainer Programme’ in India.

NOCN Group brings its extensive experience as a leading awarding body, apprenticeship assessment organisation and skills consultancy to the Indian market to boost skills development, productivity and social mobility.

The Government and private sector in India are undergoing rapid transformation when it comes to innovation, Foreign Direct Investment (FDI) and the rise of its ‘start-up culture’, and this has led to increased job creation. With the younger generation now constituting the largest segment of the working population, this demographic needs to be developed and channelled in a way that nurtures their energy and potential. Human Resources teams within organisations therefore need to be focussed on efficiency and productivity when it comes to training their trainers.

Trainers are key to driving this forward in every type of organisation and ISTD will build flexible employer-led programmes and qualifications for individuals, employers, employer groups and communities, helping Indian business to thrive and grow. NOCN Group will provide independent validation and endorsement for the programme as well as Quality Assurance standards and International Certification of the ISTD courses delivered.

The programme covers selected areas of Human Resource Development with special emphasis on:

  • Training of trainers.
  • Training goals and objectives.
  • Training tools and technologies.

The Memorandum of Understanding ceremony will take place on Saturday 12 October 2019 in Delhi, India, where NOCN’s Managing Director Graham Hasting-Evans will join Dr Nataraj Ray, National President of the Indian Society for Training and Development (ISTD), to officially launch the collaboration.

Graham said “NOCN has been designing and operating consistent and reliable vocational skills assessment tests and examinations for nearly 30 years. We are delighted to be able to support ISTD by quality assuring and providing international certification for their new courses.”

The ISTD was established in 1970 in New Delhi, India and is a national premier professional membership organisation. Its membership base comprises a combination of individuals and institutions involved in training and development of Human Resource

Find out more about NOCN’s work in India HERE