Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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NOCN Group joins industry leaders exhibiting at UK Construction Week 2019

UK Construction Week takes place on 8-10 October at NEC Birmingham

Free for visitors to attend it is the largest event dedicated to knowledge sharing, best practice, problem solving and product sourcing, providing a hub for the industry to come together to discuss and develop ways in which we can build our future.

Shining a spotlight on innovation in construction and ways in which we can improve productivity and sustainability, the event is the ideal place for businesses and professionals in the sector to come together and network, promoting innovation, projects and learning.

As the Construction sector’s largest Awarding and Assessment Organisation in the UK and internationally, NOCN Group is looking forward to exhibiting at the event to provide information for delegates about Construction qualifications, apprenticeships and end point assessment along with information about Cskills Awards and recent changes in the Construction Plant Competency Scheme, recently purchased from CITB.

NOCN Group is focussed on building productivity in the UK by upskilling the construction and manufacturing sectors with the Construction team having recently attended, and sponsored the UK Delegation to, the WorldSkills competition in Kazan as part of the ‘Seeing is Believing’ programme. The purpose of the initiative was to gain insights into world leading skills innovations and developments which could be brought back to improve productivity in the UK, which is a key theme of the UK Construction Week event.

Welcoming 650+ exhibitors, 35,000 visitors, over 300 expert speakers in the line-up, the event consists of multiple sections for delegates to immerse themselves in including build, building tech, civils, energy & HVAC, surface & materials and timber running from 8-10 October and newly launched Concrete Expo and Grand Designs Live.
Find out about the event and book your FREE ticket to join NOCN Group and 100s of other exhibitors here