Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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NOCN Group MD Graham Hasting-Evans’ work in Education recognised with Fellowship awards

Graham Hasting-Evans’ work in the skills sector and in driving UK productivity and upskilling the workforce has been recognised through fellowships to the Workers’ Educational Association (WEA) and the World Academy of Productivity Science.

Graham’s selection to become a Fellow of both these acclaimed bodies demonstrates his contribution to the FE sector and his commitment to improving skills for all of the UK workforce as well as entrants to the world of work.

As a progressive educational charity, NOCN Group is the only awarding body in the UK which specialises in productivity and is focussed on increasing the UK’s competitiveness globally through its strategic partnerships with organisations like Learning & Work Institute and WorldSkills UK. This ethos originates from NOCN’s founding charitable objectives around increasing social mobility by creating opportunities for all through vocational and technical accredited learning.

NOCN Group managing director Graham Hasting-Evans has been selected to become a Fellow of the World Academy of Productivity Science; a global body of honourees who have made significant contributions to the world through their promotion of productivity science and practice. He will be inducted during a ceremony at the 19th World Productivity Congress in Chengdu, China, on 16-18 November 2019.

Thomas Tuttle, President of the World Academy of Productivity Science, said: “As a new Fellow, Graham Hasting-Evans joins a distinguished group of people who have committed significant portions of their lives to helping to raise the living standards of people across the globe through productivity enhancement. It is my honour to welcome him as a member of this prestigious group.”

The World Academy of Productivity Science is part of the World Confederation of Productivity Science which links individuals and organisations around the globe who are committed to or want to explore productivity improvement as a means of creating wealth and improving the quality of life for regions and nations. Fellows of the Academy are identified and inducted as eminent, internationally recognised contributors to the field of productivity science, with a maximum of 500 Fellows at any one time.

Graham has also been selected as a Fellow to the WEA, the UK’s largest voluntary sector provider of adult education. Dedicated to bringing high-quality, professional education into the heart of communities which engage adults from all walks of life to raise aspirations and develop educational opportunities for the most disadvantaged.

Graham Hasting-Evans said: “I am very grateful for the accolade of being named a Fellow of both the World Academy of Productivity Science and the WEA, not least because it gives me even more opportunities to network and engage with international partners on this hugely important issue for the UK. Only by working collaboratively with and learning from other organisations and nations can we make a real difference to our ability to compete on a world stage which is becoming more vital now than it ever has been. I’m looking forward to driving the NOCN Group onwards to achieve our five year plan and have significant impact on a wider scale.”

NOCN Group Chair of Trustees Gareth Jones said “We are pleased that Graham’s hard work and commitment to future skills is being recognised, being selected as a Fellow to two recognised bodies reaffirms his position as a leader in developing skills and boosting employability. Our five year plan is ambitious but we are confident that with Graham’s leadership we will succeed in developing world-beating skills within our UK workforce and well as develop our international presence.”