Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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NOCN proudly sponsoring Apprenticeships 4 England Conference 2019

NOCN is this year’s headline sponsor at the Apprenticeships 4 England Conference on 9th July. The conference, which NOCN has sponsored in recent years, is themed around End Point Assessment (EPA) and Apprenticeships Standards.

The Conference offers an opportunity for training providers and businesses to find out what EPA means for them and how best to prepare apprentices for it. Key speakers will be using industry insights and their own experience offering EPA to explore what it means for on-programme training providers and their front-line staff.

The 2013 reform of apprenticeships resulted in the UK being the first economy in the World to attempt to cover all sectors with apprenticeship entry and progression routes. This meant that learners could follow an apprenticeship programme from Level 2 to Level 6 and beyond, which is essential to the upskilling of the UK workforce.

This year, one of the biggest changes in the apprenticeship reform is the inclusion of EPA; all apprentices are required to pass an end-point assessment to complete their qualification, as opposed to the former Apprenticeship Frameworks where the assessment took place throughout the course.

As a leading End Point Assessment Organisation in England for reformed Apprenticeships, NOCN is at the forefront of vocational skills development and has the most Government approvals to deliver EPA for over 40 standards in sectors from construction to financial services, and education to health and science. Working with training providers and employers across the UK, NOCN ensures that all apprentices have the knowledge, skills and behaviours required for the new employer led standards.

NOCN’s Managing Director, Graham Hasting-Evans, is speaking at the Conference about ways to ensure a successful EPA process and to instil confidence in apprentices, employers and society. Graham will highlight common factors which contribute to negative EPA outcomes for apprentices, and ways in with training providers and employers can make the process as smooth as possible.

“We believe the key to success, for the changing landscape, is to work in partnership, to work collectively and collaboratively. It is only in doing this can we all deliver the world class education system changes required.”Graham Hasting-Evans, Managing Director, NOCN

Find out about NOCN’s EPA offer here and follow our Twitter feed to see updates from the App4Eng Conference.