Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 5).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 5).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Skills and Employability Summit: NOCN set to launch ‘Close the Gap’ report with City & Guilds

NOCN is proud to be a sponsor of this year’s Skills and Employability Summit taking place in London on 26 September 2019.

The Summit will bring together solution-orientated experts to explore the importance of consistent, high quality careers guidance and skills training in nurturing the next generation of workers. Delegates including HR Directors, L&D Managers and Principals, will get expert insights throughout the day on how to successfully navigate the changing world of work, with in-depth debates and advice.

The government’s priorities covering crucial issues such as the prospects of apprenticeship reform, the implementation of T-levels, the burgeoning digital skills gap, social mobility and routes for in-work progression, and life- long learning, will all be discussed.
As well as sponsoring the event, NOCN Group’s Managing Director Graham Hasting-Evans will be joining other speakers including Sir Gerry Berragan, CEO Institute for Apprenticeships and Mark Dawe, CEO Association of Employment and Learning Providers in the high profile line-up.

As part of his workshop, Graham will be launching a new report published in partnership with City & Guilds titled ‘Close the Gap’. The report provides a roadmap for UK Technical & Skills Education to 2024 and beyond, ensuring that the risk in the ‘missing middle’ of skilled workers is mitigated by putting in place robust policies and practices. The report authored by Graham Hasting -Evans, in partnership with Patrick Craven, Policy Director at City & Guilds explores the scale of the UK’s current ‘gap’ and offers some proposals on how a fully integrated TVET system might drive improvements in the performance of the country.

Graham says: “As a progressive educational charity with a social rather than just commercial purpose, NOCN is focused on productivity and social mobility with our work in these areas being realised across the world. I’m looking forward to sharing insights covered in our Close the Gap report with HR professionals at the Skills and Employability Summit, with it being the first report of its kind launched in partnership with City & Guilds that provides a route through for Technical and Skills Education that supports a workforce that is fit for the future.”

Co-author, City & Guilds Policy Director, Patrick Craven, added: “UK plc must ‘Close the Gap’ urgently to lessen the dangers of changing economic and workforce profile demands. To do so, we need to raise the skill levels of around three to four million in the current UK workforce, as well as increase and better align the skills and aspirations of all young people emerging from our schools system. Never has it been more important to be clear about the intended outcomes of TVET reform and judge providers and suppliers by the impact and contributions they make to this common aim. The report highlights well the beneficial and social purpose of vocational awarding organisations and how aligned we are in developing clear, flexible and equitable development pathways for all learners. This makes accessible education, learning and training for everyone absolutely paramount – and an all-embracing TVET system will ensure this is delivered, for the economic stability and sustainable, inclusive growth that must follow.”

For more information about the Skills and Employability Summit 2019 and to book your place, visit the website here