Coronavirus update for customers

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Coronavirus update for customers

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Business Development
Regulated Qualifications
EPA for Apprenticeships
Job Cards in construction (CPCS)
One Awards

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177.

Further information:

Letter from Gavin Williamson CBE MP to Simon Lebus

Letter from Simon Lebus to Rt Hon Gavin Williamson CBE MP

DfE and Ofqual have launched two consultations (15th January):

GCSE, AS and A Level awarding in summer 2021

Alternative arrangements for the award of VTQs and other generals in 2021

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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Are you interested in studying an NOCN qualification, Access to HE diploma, short course, or gaining a competency card?

We offer a wide variety of educational products and services across a range of sectors. Search through our sector pages to find out how we can help you.

  • Interested in a specific NOCN qualification? Use our Find an NOCN Training Centre tool to find the nearest approved NOCN provider near you. You can also use the search bar at the top of this page to find out more about a qualification or courses breakdown e.g. units, guided learning hours and funding options available.
  • Are you looking to gain or renew or CPCS Card? Use our Find a CPCS Centre tool to find your nearest approved CPCS Centre.
  • Many NOCN qualifications are eligible for funding, find out more about the options available below.

Duty of Care

As a non-profit, supporting our learners to achieve their goals and aspirations is at the core of what we do.
If we permanently withdraw centre approval or cease trading with a centre due to financial reasons and uncertificated learners have active registrations, we will instigate our duty of care process. This may mean that we:

  • allow the learners to complete the qualification at the centre subject to specific conditions agreed with NOCN and the centre
  • support the learner to make arrangements to complete their qualification at another NOCN approved centre
  • provide the learners with details of other Awarding Organisations who offer the same or similar qualification to that which the learners were studying with the NOCN centre.

We will work with our learners to support, advise and help them to complete their training.

Learner Contact from NOCN Group

As a learner you will not generally receive proactive contact from NOCN Group*. We do not have access to learners’ contact details and we will only request these for quality assurance purposes, in such cases, you will be informed by your training organisation in advance. Therefore, any contact will usually be as a result of a direct enquiry.

*Learners undertaking an Apprenticeship, where NOCN is the appointed End Point Assessment Provider may be contacted by the EPA Team at NOCN Group