Coronavirus update for customers

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Coronavirus update for customers

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Business Development
Regulated Qualifications
EPA for Apprenticeships
Job Cards in construction (CPCS)
One Awards

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177.

Further information:

Letter from Gavin Williamson CBE MP to Simon Lebus

Letter from Simon Lebus to Rt Hon Gavin Williamson CBE MP

DfE and Ofqual have launched two consultations (15th January):

GCSE, AS and A Level awarding in summer 2021

Alternative arrangements for the award of VTQs and other generals in 2021

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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Action to help Carillion learners and apprentices

NOCN understands that the Government through the ESFA is taking the lead in supporting Carillion learners and apprentices to find alternative employment and training provision through which to complete their qualifications and apprenticeships.

NOCN understands that the Government through the ESFA is taking the lead in supporting Carillion learners and apprentices to find alternative employment and training provision through which to complete their qualifications and apprenticeships.

The ESFA has asked the Construction Industry Training Board (CITB) to find employers and new training providers specifically for 1,400 Carillion Construction apprentices.

Having recently bought Cskills Awards to create one of the largest joint Construction sector Awarding Organisations, NOCN is pleased to be offering support to CITB in its efforts to help Carillion apprentices complete their training.

The full number of learners which NOCN-Cskills Awards has registered with Carillion is 2586; divided between NOCN which has 369 and Cskills Awards which has 2217. This will likely include a significant number of the 1,400 apprentices within the scope of CITB's focus, but the exact amount is yet to be confirmed as the investigation continues over the coming days.

As a responsible regulated Awarding Organisation, NOCN has issued a B3 Notification to Ofqual, regarding the potential 'Adverse Effect' on learners through the Carillion collapse. It will be doing all it can to mitigate this Adverse Effect by working closely with CITB, the ESFA and other organisations involved in the recovery process.

It is important to emphasise that there are other registered Carillion learners who fall outside of the CITB remit, and NOCN will work with the ESFA to help ensure they also receive the help and support they need to continue their training. These include learners who are registered for NOCN-Cskills Awards Construction NVQs or other qualifications and also learners and apprentices who are outside of Construction, for example those learning English and maths Functional Skills, Facilities Management, and Hospitality.

Graham Hasting-Evans, Managing Director of NOCN Group said:

“We are of course saddened by the news of Carillion’s demise, but we cannot let this undermine the careers of so many talented young people who really deserve the best help we can give them. I have met with CITB and we have jointly agreed that our organisations will work closely together to ensure Apprentices are properly looked after over the coming months. We will also liaise closely with ESFA to ensure all other Carillion learners can gain their qualifications. We share the same vision, to get these young people back into work and training as soon as possible with the minimum of disruption."

What to do if this affects you:

Training Providers and Colleges can get in touch directly with NOCN/Cskills by telephone or email: 0333 9991177, Option 2,
Any Carillion apprentices affected, should contact CITB by telephone or email for the latest information and guidance: 0344 994 4010,
Any other enquiries can be directed to NOCN-Cskills Awards on: telephone 0333 9991177, Option 2, or email:


NOCN and Cskills Awards are Ofqual Regulated Awarding Organisations
Both are part of NOCN Group, an international progressive educational organisation with operations in India, Europe and the Middle East
NOCN is a registered charity and not-for-profit organisation dedicated to creating opportunities
NOCN is accredited as: Investors in People and Leaders in Diversity
NOCN is a independent Apprentice End Point Assessment Organisation, appointed to deliver assessments for the most apprenticeship standards, making it the market leader.
For further information:

All media enquiries to:

James Harkness
NOCN Marketing and Communications Manager
Telephone: 0114 227 0500