Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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BAME Apprenticeship Awards 2020

NOCN Group is proud to be supporting The BAME Apprenticeship Awards in partnership with Pearson, which showcases the outstanding work and achievement of apprentices from black and minority ethnic groups (BAME).

The awards will also raise the profile of employers and training providers across the UK, who are championing the importance of diversity and inclusion in the workplace.

“NOCN Group are proud to be supporting the awards in 2020, as we have been involved for a number of years now and the standard of nominations never ceases to amaze us. There are so many fantastic success stories which need to be shouted about in the Apprenticeships sector, and the awards gives us the platform to really make a difference by raising awareness.

The BAME Apprenticeship Awards, evolved from the Asian Apprenticeship Awards, which launched in 2016 and to date has engaged with over 1000 apprentices from BAME backgrounds across the UK. In the last four years, the awards have created over 200 role models, who have been able to use their success as a platform to celebrate their achievements in their apprenticeship.

The awards have also been instrumental in creating future leaders and ambassadors for Apprenticeships and brought to the forefront key issues surrounding the need for more diversity within particular sectors.

Winning employers have showcased their diversity and inclusion strategies and how it’s helped them to shape an inclusive and diverse work environment as best practice examples for other organisations to follow suit.

“We feel that Awards are the most effective means of inspiring excellence and sharing best practice, as well as creating role models and providing more opportunities for those involved. We hope that by showcasing great BAME talent we can encourage more employers to be more inclusive.” says Kasim Choudhry director of Thinkfest.

Nominations are now open, with several industry-specific categories for both apprentices and employers, as well as specific awards for learning providers, schools and academies.

The BAME Apprenticeship Awards features the following categories which are open to both apprentices and employers:

  • Financial Legal and Professional Services
  • Health Medical and Social Care
  • Retail Hospitality and Tourism
  • Charity, Voluntary organisations and Public Services
  • Construction
  • Engineering and Manufacturing
  • Creative and Digital
  • Transport and Logistics
  • Small and Medium Employer of the Year
  • Large Employer of the Year
  • Learning Provider of the Year

To apply online visit: www.BAMEApprenticeshipAwards.co.uk