Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Heads of Construction to lead debate on transforming construction training at the BACH Conference

Heads of Construction from FE Colleges across the UK will meet for the British Association of Construction Heads (BACH) Annual Conference on 15-17 March to discuss key sector and skills challenges and opportunities in 2020 and beyond.

The event will focus on those delivering training and how they can support apprentices and learners, and ultimately the whole construction sector, by keeping on top of and understanding emerging trends, technologies and skills requirements.

NOCN Group is headline sponsor of the conference and Managing Director and current BACH President, Graham Hasting-Evans, will kick off the event with an overview of the industry and learning landscape, introducing the panel of esteemed speakers. Key themes of the conference include digital construction and off-site construction, innovation and technical advances, and the implementation of new Apprenticeship Standards and T-Levels.

Keynote speakers will be Mark Reynolds, CEO of Mace Group and Chair of the Construction Leadership Council’s Skills Group, who will shine a spotlight on the needs of the industry and the emerging ‘Single Skills Plan’, and David Hughes, CEO of the Association of Colleges, who will introduce the ‘Colleges of the Future’ programme. Other engaging speakers and panel sessions throughout the conference will explore the transformation of construction training, off-site infrastructure, and upcoming challenges for FE Colleges. The panel session will explore the use of new approaches including digital and DFMA.

Graham Hasting-Evans comments: “The BACH Conference is the opportunity for Heads of Construction from around the UK to get together, share best practice, hear from industry experts, network with peers and discuss the ever-evolving learning landscape. T-Levels and Apprenticeships will be a key theme this year and we have a fantastic line up of speakers and topics for what is set to be an inspiring and informative event.”

Book your place at BACH Conference 2020 HERE.