Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 2).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing but we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 2).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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National Apprenticeship Awards 2019 – NOCN Group sponsors Intermediate Apprentice of the Year Award

NOCN Group is proud to be sponsoring the Intermediate Apprentice of the Year Award 2019.

The National Apprenticeship Awards, now in their 16th year, showcase the diverse range of sectors engaged with apprenticeships, and the success stories of those who have embraced apprenticeships with enthusiasm.

Apprenticeships are helping employers to thrive and apprentices to follow their dreams. The Awards provide an opportunity to celebrate the very best employers, apprentices and apprenticeship champions across the country.

The winners’ achievements will inspire the nation, and awards ceremonies and trophies will reward their success.

Sponsors are at the heart of the National Apprenticeship Awards, displaying their commitment to apprenticeships on a national stage. Sponsoring the Intermediate Apprentice of the Year award shows NOCN Group’s dedication to apprenticeships and the impact they have on employers and apprentices alike.

Graham Hasting-Evans, from NOCN Group said: “We are delighted to sponsor the Intermediate Apprentice of the Year award at this year’s National Apprenticeship Awards. As an education and skills charity, our mission is to build future skills, to ensure that the future workforce is future proof. The National Apprenticeships Awards is a celebration of all. “

Keith Smith, Apprenticeships Director, Education and Skills Funding Agency, said:
“I am incredibly grateful to the employers who support the National Apprenticeship Awards through sponsorship, without whom the awards would not be able to take place. Recognising those whose careers have been fired up with apprenticeships, and employers who are reaping the benefits apprentices bring, the National Apprenticeship Awards are vitally important to show the impact apprenticeships can have on the lives of individuals, employers and the wider community.

“No matter the sector or job role, the awards are open to all. Good luck to all entrants to the awards in 2019, I look forward to seeing who wins!"

More information on the National Apprenticeship Awards 2019 can be found by visiting: