Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Shaping Careers and Future of Bahrain

We are pleased to announce our newest centre to join NOCN’s family of international centres.

Al Moalem Institute based in the Kingdom of Bahrain, will be NOCN's first new centre in the GCC region (Our 1st centre, strategic partner, JAFCON Consultants for Productivity Improvement opened 2015).

Bahrain is on a path to self-sufficiency and its transition towards a knowledge-based economy, reducing its dependence on oil and gas. Today, the country’s national plan, Bahrain Economic Vision 2030, aims to enhance private sector growth as well as continue government investment in infrastructure, affordable housing, human resource development and digital transformation.

Established 1992, Al Moalem Institute (AMI) an independent training provider, has been providing comprehensive skills training, internationally recognized certifications and qualifications as well as enhancing staff skills by working with the best international partners. Gaining approval from the govt regulatory body Tamkeen for recognition of NOCN qualifications, AMI will be offering our Employability credentials up to level 2, to job seekers pursuing sustainable work.

AIM is a registered approved training provider and has been inspected as a good by the in-country regulator on its fourth cycle (inspections carried out every three years). AMI training programmes designed to maximize benefits and provide cost-effective solutions through its TVET programmes; managed by experts with rich experience in developing strategies, implementing programmes and achieving the best results.