Planned System Maintenance – Tuesday 17th March 2026

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Planned System Maintenance – Tuesday 17th March 2026

Please note: On Tuesday 17th March 2026, Quartzweb will be temporarily unavailable while we carry out essential system updates.

The upgrade is scheduled to take place from 4:00pm–6:00pm, during which time centres will be unable to access the QuartzWeb system. We apologise for any inconvenience this may cause and appreciate your understanding and cooperation.

If you have any questions or need further assistance, please contact our support team at nocn@nocn.org.uk, or call us on 0300 999 1177.

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Understanding Air Source Heat Pump Installation Maintenance

NOCN Group have produced this Short Course which is pitched at Level 3, to promote the Foundational Background and Introduction to Air Source Heat Pumps, including what a heat pump is and its functionality, its components, industry requirements, system de

Course Content:

  • Foundational Background and Introduction to Heat Pumps.
  • Hardware Components of an Air Source Heat Pump.
  • System Design Part 1: Heat Loss Calculations and Whole House Method.
  • System Design Part 2: System Sizing Calculations.
  • Installation.
  • Commissioning and Maintenance.

The six modules are taught by the centre’s trainer/assessor using theory, industry resources, group activities and PowerPoints on NOCNs Document Manager platform.

Course Structure:

  • Course Length: 6 weeks or 40 hours (suggested)
  • Minimum Age: 16+
  • Assessment: Modules 1, 2, 3 Assessment: 30 Multiple Choice Questions taken at the end of the Module, taking 50 minutes. Marked by the assessor. 
  • Assessment: Modules 4, 5, 6 Assessment: 20 Multiple Choice Questions taken at the end of the Module, taking 40 minutes. Marked by the assessor.

Who is this course designed for?

  • This course is suitable for individuals wishing to learn about what a heat pump is and its functionality including its components, industry requirements, system design, the installation and commissioning and maintenance.

Train the Trainer:

  • N/A

Registration Cost

£150.00

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