The Level 2 NVQ Diploma in Hire and Rental Operations qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification. This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in the Construction, Plant and Plant Tool Hire Sector within the construction industry.
Refer to the Product Overview
There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.
On completion of this qualification you will have obtained the skills, knowledge and understanding and demonstrated competence to progress on to a higher level qualification in the same or similar occupational area or enable entry into supervisory and management positions within the workplace.
Industry will accept the qualification on its own as entry to a job role.
For further details on other qualifications available in this occupational area, see our Qualification Search.
The Qualification structure below specifies the combination of units that need to be achieved for the individual to be awarded the qualification.
Qualification Title: L2 NVQ Diploma in Hire and Rental Operations
Minimum Credit Value: 48
Total Qualification Time (TQT) for this qualification: 480
An estimate of the total time it could reasonably be expected for a learner to achieve a qualification. TQT includes guided learning hours (GLH) plus an estimate of the time a learner is likely to spend in preparation, study or other learning activities as directed by but not under the immediate guidance of a lecturer, supervisor, or tutor.
Minimum Guided Learning Hours (GLH) for this qualification: 180
The time a learner spends in activities under the immediate guidance or supervision of a lecturer, supervisor, or tutor. This includes assessment if under supervision.
To achieve this qualification a minimum of 48 credits need to be attained. This comprises:
Group A – all units to be completed (30 credits)
Group B – one group of units from three groups to be completed (minimum 7 credits)
Group C – one unit from four to be completed (minimum 5 credits)
Group D – three groups of units from thirteen groups to be completed (minimum 6 credits)
You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification.
You will be required to produce a Portfolio of Evidence showing how you have met the performance and knowledge criteria for each unit required within the qualification, as directed by your assessor.
This qualification is not graded.
Assessments designed by centres must be accessible and inclusive and the assessment methodology must be appropriate for individual assessment, giving due consideration to any assessment requirements attached to individual components.
If you are a NOCN Recognised Centre and have learners with particular requirements, please see the NOCN Reasonable Adjustment and Special Considerations Policy and Procedure found on the NOCN website at www.nocn.org.uk
This policy gives clear guidance on the reasonable adjustments and arrangements that can be made to take account of disability or learning difficulty without compromising the assessment criteria.
The NOCN Centre approval process requires the centre to hold policy statements on Equal Opportunities, Diversity and Disability Discrimination which will be reviewed by NOCN. Please refer to the NOCN Quality Assurance Manual for further details.
Recognising Prior Learning is an assessment process that recognises learning that has its origins in a learner’s experience and/or previous formal and informal learning contexts. This includes knowledge and skills gained within school, college, university and outside formal learning situations such as through life, employment, apprenticeships and other work experiences.
NOCN is committed to the Recognition of Prior Learning (RPL) and has developed a policy and procedures to inform and support Centres. This is available on the NOCN website at www.nocn.org.uk.
In order to gain and retain NOCN qualification approval status, centres must continue to meet the required standards of NOCN regarding internal management and systems, delivery staff, resources and equipment, assessment and training, internal quality assurance and external assessment arrangements. Each requirement is detailed as one of NOCN’s Approval Criteria.
For a full list of NOCN Approval Criteria, as well as further guidance and support in meeting that criteria, please refer to the NOCN Quality Assurance Manual, available on the NOCN website under the ‘Help & Support’ section.
Centre Staff Requirements
As part of the requirement to deliver this qualification, the Centre staff involved with the delivery, assessment and quality assurance of the qualification must have a demonstrable level of expertise. NOCN expects that all Tutors/Trainers, Assessors and Internal Quality Assurers are able to demonstrate that they have the relevant occupational knowledge and experience to perform their role.
Tutor/Trainer and Assessor Requirements
A Tutor/Trainer includes anyone within your Centre who is facilitating the training to learners in any environment e.g. tutor, trainer, teacher, coach, facilitator.
A Tutor is not required for NOCN NVQ qualifications, but is required for construction training diplomas.
All construction qualifications require an Assessor. For training diplomas, an individual can perform both roles of Tutor/Trainer and Assessor, where they meet the individual requirements for both. Tutors/Trainers and Assessors are not able to perform the role of the Internal Quality Assurer for cohorts where they have delivered training or assessment.
All Tutors/Trainers and Assessors must:
Any specific assessment/training requirements are detailed under the Assessment guidance and/or in the requirements section of each unit.
Internal Quality Assurer Requirements
All construction qualifications must be internally quality assured by an appropriately qualified and experienced IQA. Each Centre must have a quality system which ensures that decisions made by assessors are appropriate, consistent, fair and transparent, and that they do not discriminate any learner. The quality system must ensure the quality of the award, ensuring validity, reliability and consistency.
Further guidance regarding the requirements of a Centre’s quality system is detailed within the Quality Assurance Manual.
All Internal Quality Assurers must:
Resources and Equipment
For training diplomas, centres must have the resource available for the assessment and training requirements as set out by the relevant health and safety acts. There should be adequate provision of physical resources to support the learning and meet the requirements of the qualification/training.
Please refer to the specific resources and equipment specification for each individual training diploma.
Once recognised as a Centre, NOCN will allocate an External Quality Assurer. The External Quality Assurer will have ongoing responsibility for monitoring the Centre’s compliance with the requirements of Centre approval status.
The External Quality Assurer will make regular visits to all centres. During these visits they will:
• Monitor the Centre’s compliance with the Centre approval criteria by reviewing course documentation, meeting managers, tutors, internal quality assurers, learners, and administrative staff.
• Review the standard of the Centre’s assessment and internal quality assurance practices and decisions to determine whether all assessment requirements are met to support safe and valid claims for certification.
Refer to the NOCN Quality Assurance Manual for further information on the External Quality Assurance process.
Existing Centres
If you are already recognised to offer NOCN qualifications and would like more information about offering these qualifications, please contact: business-enquiries@nocn.org.uk, alternatively use Horizon to add the qualification to your Centre.
New Centres
If you are interested in offering these qualifications, but are not yet a NOCN Approved Centre and would like more information about becoming a NOCN centre and offering these qualifications please see Become a Registered Centre on our website https://www.nocn.org.uk/customers/nocn-centres/ and click Become a Centre.
Min Credits : 48
Description: To achieve this qualification a minimum of 48 credits need to be attained. This comprises of 30 credits from the Mandatory Group, plus 18 credits from the Optional Groups: Optional Group B - 1 optional group with a minimum of 7 credits, Optional Group C - 1 unit must be chosen with a minimum of 5 credits, Optional Group D - 3 Optional Groups must be completed with a minimum of 6 credits.
Min Credits : 30
Description: The learner must achieve 30 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competence in Health and Safety in a Hire and Rental Environment | Y/503/6618 | 3 | Level 2 |
| Competence in Hiring Equipment, Vehicles or Services to Customers | M/503/6625 | 13 | Level 2 |
| Competency in Providing Information and Advice to Customers and Dealing with Customer Complaints in a Hire and Rental Environment | R/503/6617 | 3 | Level 2 |
| Knowledge of Health and Safety in a Hire and Rental Environment | D/503/6619 | 3 | Level 2 |
| Knowledge of Hiring Equipment, Vehicles or Services to Customers | K/503/6624 | 7 | Level 2 |
| Knowledge of Providing Information and Advice to Customers and Dealing with Complaints in a Hire and Rental Environment | L/503/6616 | 1 | Level 2 |
Min Credits : 7
Description: The learner must achieve 7 credits from the units in 1 one of the Optional Groups.
Min Credits : 7
Description: The learner must achieve 7 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competency in Recovering and Receiving Vehicles or Equipment Off Hire | Y/503/6621 | 8 | Level 2 |
| Knowledge of Recovering and Receiving Vehicles or Equipment Off Hire | R/503/6620 | 4 | Level 2 |
Min Credits : 7
Description: The learner must achieve 7 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competence in Receiving Vehicles or Equipment Off Hire | D/503/6622 | 4 | Level 2 |
| Knowledge of Receiving Vehicles or Equipment Off Hire | H/503/6623 | 3 | Level 2 |
Min Credits : 1
Description: The learner must achieve 7 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competency in Arranging for the Delivery and Collection of Vehicles or Equipment to Customers | T/503/6626 | 13 | Level 2 |
| Knowledge of how to Arrange for the Delivery and Collection of Vehicles or Equipment to Customers | J/503/6842 | 3 | Level 2 |
Min Credits : 5
Description: The learner must achieve 5 credits from 1 unit within this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Give Customers a Positive Impression of Yourself and Your organisation | L/601/0933 | 5 | Level 2 |
| Process Information about Customers | H/601/1215 | 5 | Level 2 |
| Resolve Customer Service Problems in Construction | A/600/6795 | 13 | Level 3 |
| Support Customer Service Improvements | A/601/1530 | 5 | Level 2 |
Min Credits : 6
Description: The learner must achieve 6 credits from the units within 3 Optional Groups.
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competency in Displaying Stock to Promote Sales to Customers in a Hire and Rental Environment | F/503/6628 | 1 | Level 1 |
| Knowledge of how to Display Stock to Promote Sales to Customers in a Hire and Rental Environment | J/503/6629 | 1 | Level 1 |
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competence in Demonstrating Vehicles or Equipment for Hire to Customers | A/503/6630 | 4 | Level 2 |
| Knowledge of how to Demonstrate Vehicles or Equipment for Hire to Customers | F/503/6631 | 8 | Level 2 |
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competency in Negotiating Rates for the Hire of Vehicles or Equipment | J/503/6632 | 10 | Level 2 |
| Knowledge of how to Negotiate Rates for the Hire of Vehicles or Equipment | L/503/6633 | 2 | Level 2 |
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competence in Processing Hire and Rental Payments | T/503/6643 | 1 | Level 2 |
| Knowledge of Processing Hire and Rental Payments | L/503/6664 | 1 | Level 2 |
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competence in Processing Hire and Rental Credit Control | A/503/6644 | 4 | Level 3 |
| Knowledge of Hire and Rental Credit Control | F/503/6645 | 2 | Level 3 |
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competence in Ordering Equipment or Services to Meet Customer Requirements | J/503/6646 | 2 | Level 2 |
| Knowledge of Ordering Equipment or Services to Meet Customer Requirements | L/503/6647 | 1 | Level 2 |
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competence in Maintaining the Quality of Vehicles or Equipment for Hire and Rental | R/503/6648 | 1 | Level 2 |
| Knowledge of Maintaining the Quality of Vehicles or Equipment for Hire and Rental | Y/503/6649 | 1 | Level 2 |
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competence in Receiving Vehicles or Equipment for Hire and Rental into Storage | L/503/6650 | 1 | Level 2 |
| Knowledge of Receiving Vehicles or Equipment for Hire and Rental into Storage | R/503/6651 | 1 | Level 2 |
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competence in preparing orders for Vehicles or Equipment for Hire and Rental Customers | Y/503/6652 | 2 | Level 2 |
| Knowledge of Preparing Orders for Vehicles or Equipment for Hire and Rental Customers | D/503/6653 | 2 | Level 2 |
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competence in Transporting Hired Equipment to Designated Locations | H/503/6654 | 25 | Level 2 |
| Knowledge in Transporting Hired Equipment to Designated Locations | K/503/6655 | 4 | Level 2 |
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competence in Installing Hire and Rental Equipment at Customer's Chosen Location | M/503/6656 | 7 | Level 2 |
| Knowledge of Installing Hire and Rental Equipment at Customer's Chosen Location | T/503/6657 | 5 | Level 2 |
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competence in Security in a Hire and Rental Environment | A/503/6658 | 1 | Level 1 |
| Knowledge of Security in a Hire and Rental Environment | F/503/6659 | 1 | Level 1 |
Min Credits : 1
Description: The learner must achieve 5 credits from the units in this group.
| Title | Reference | Credit Value | Level |
|---|---|---|---|
| Competency in Supporting Job Roles in the Automotive Work Environment | K/601/6366 | 5 | Level 3 |
| Knowledge of Support for Job Roles in the Automotive Work Environment | T/601/6175 | 3 | Level 3 |
| Current Funding | View Funding |