The suite of NOCN Level 2 Retail Skills qualifications are designed for people working in the retail industry, including retail sales people, retail assistants, counter assistants, stockroom/warehouse assistants, visual merchandisers, cash point operators and managers in these roles.
The suite of qualifications are particularly suitable for those who need to:
understand the business of retail
understand customer service in the retail sector
understand how a retail business maintains health, safety and security on its premises
understand the retail selling process
understand how individuals and teams contribute to the effectiveness of a retail business
understand the control, handling and replenishment of stock in a retail business
understand the handling of customer payments in a retail business
work effectively in a retail team
keep stock at required levels in a retail environment
keep a retail unit secure
maintain health and safety in a retail environment.
Qualification Details
Qualification Structure
Min Credits : 24
Description: Learners must achieve a minimum of 24 credits. 8 credits must be taken from Mandatory Group A. A minimum of 7 credits must be taken from Mandatory Group B. The remaining 9 credits can be achieved from any combination of units in Mandatory Group B, Optional Group C and Optional Group D. A maximum of 5 credits can be taken from Optional Group C and a maximum of 9 credits can be taken from Optional Group D. A minimum of 15 credits must be achieved at Level 2.
Mandatory Groups
Min Credits : 15
Description: The learner must achieve a minimum of 8 credits from Mandatory Group A and a minimum of 7 credits from Mandatory Group B.
Mandatory Group A
Min Credits : 8
Description: The learner must achieve 8 credits from the unit in this group.
Description: The learner may achieve units from the Optional Groups however, a maximum of 5 credits can be achieved form Optional Group C and a maximum of 9 credits can be achieved from Optional Group D. A minimum of 15 credits must be achieved at Level 2 from Mandatory Groups A and B and a maximum of 9 credits can be achieved form Optional Groups C and D.
Optional Group C
Min Credits : 2 Max Credits : 5
Description: The learner may achieve a maximum of 5 credits from the units in this group.