Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 2).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing but we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 2).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Employability Qualifications

NOCN offers a range of employability qualifications to help people enter employment and succeed at work.

NOCN has developed Employability Skills Qualifications ranging from entry-level 1 through to level 2 which are suitable for learners of all ages. These qualifications have been designed to provide different groups of learners with the skills, attributes, and behaviours that they need to enter and succeed in the world of work.

Entry Level Awards in Using Employability Skills

These Certificates are designed to address the needs of learners at Entry Level and those with learning difficulties and disabilities. They have been designed to enable the selection of units to suit the diverse needs of learners.

The units used within these qualifications are the same units as those in the current Using Employability Skills qualifications, the difference is that all of the units are optional.

Using Employability Skills

These qualifications are aimed at learners aged 14 years and over, working at entry-level and in particular for those with learning difficulties and disabilities. They provide opportunities for learners to develop personal, social, and development skills and vocational knowledge. 

Developing Skills for Employment

These qualifications are aimed at those aged 14 – 16 years to promote skills that are essential for success in life and work and prepare them to enter employment.


These qualifications are aimed at those aged 16 years or over who are unemployed or about to enter employment.  

Skills for Employment, Training and Personal Development (SETPD)

These qualifications are aimed at those aged 14 years or over. They are designed to provide an introduction to working in identified sectors as well as personal development and employability skills to build confidence for the workplace.

Entry Level 3 Preparing for Further Learning or Employment

These qualifications are aimed at those aged 14 years or over. They offer the opportunity to identify personal learning or employment goals; address areas for personal improvement and achieve employment-based skills, including work-related units.