Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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English and Maths Skills - Awards

NOCN have developed brand new English and Maths Awards as stepping stones to the reform Functional Skills Qualifications.

NOCN is one of ten Ofqual approved Awarding Organisations that have been through a technical evaluation process to ensure that our qualifications are of a high quality and are aligned to the correct level of demand and coverage of the subject content set out by the Department for Education. NOCN have developed brand new English and Maths Awards as stepping stones to the reform Functional Skills Qualifications.

These qualifications are vocationally based and offer the opportunity for learners to demonstrate an achievement of practical skills, understanding and knowledge in English and maths. They enable learners to build confidence and provide a foundation for further study towards Functional Skills or GCSEs. The NOCN Awards are designed to provide learners with a flexible route to developing the skills in English which will enable them to build confidence and provide a foundation for further study towards a GCSE in English, a Functional Skill in English, a move into employment or as a stepping stone to higher level study.

The current ‘legacy’ awards are available until 30th April 2020. The new English and Maths Awards are approved for delivery from 1st May 2020. Click here for an update

Stepping Stones to Functional Skills Qualifications

We offer a full suite of English and maths Skills qualifications from Entry level to Level 2. NOCN English and maths awards have been mapped to the subject content of the reformed Functional Skills Qualifications. The awards have been developed to reflect the increase in demand of the subject content. The awards are also underpinned by the Adult Literacy Core Curriculum (DfES 2001-2009) and the National Standards for Adult Literacy (QCA 2005).

The qualifications are in units in order to help learners become confident and build their ability to enable progression onto functional skills qualifications.

Delivery of the qualifications

These qualifications allow a flexible approach to the delivery, with the ability to select from a range units to make up a bespoke qualification tailored to the individual. The English and maths qualification can be delivered as a stand-alone unit or as part of a programme of study. The delivery of the programme is on demand there are no assessment windows.

Who are the qualifications for?

These qualifications are available for leaners aged 14 years and over, who intend to progress onto reformed Functional Skills, further study, work or life.

How to get the new suite of awards:

For more information on how to deliver English and maths qualifications, please contact: nocn@nocn.org.uk