Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on nocn@nocn.org.uk or 0300 999 1177 (Option 2).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing but we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.


Please contact us to discuss how best we can support you on nocn@nocn.org.uk or 0300 999 1177 (Option 2).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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ESOL International

ESOL International from NOCN has been designed to support learners emigrating or working in an English-speaking country or who simply wish to learn English as a new language.

Our qualifications offer an enjoyable and rewarding learning experience for students, helping to prepare them to engage with English language speaking countries. 

At the highest level (NQF Level 3/CEF C2), it is suitable for learners who are preparing for entry to higher education or professional employment in the UK or elsewhere.

NOCN ESOL International qualifications are also recognised by ASEP, the Greek Supreme Council of Personnel Selection. We work with ESOL International centres across the UK and overseas, with providers in Europe, Africa, Asia and beyond. The NOCN brand is recognised and highly respected all over the world as an authentic mark of quality.

Why choose NOCN?

  • We offer Common European Framework Levels: A1, A2, B1, B2, C1, C2
  • Our processes for developing and delivering examinations ensure quality and fairness for all learners. 
  • We continuously review and improve our exams to ensure that the content is relevant, reliable and accurate
  • Our qualifications are accepted by colleges, universities and employers around the world meaning that they are a great stepping stone into further learning or employment 
  • Our qualifications are competitively priced with no fixed terms