Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 2).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing but we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 2).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Progression Pathways: Level 2 Pre-Access Qualifications

Level 2 pre-access qualifications are an excellent progression pathway in supporting adults back into education and for those wanting to move onto the Level 3 Access to Higher Education Diploma route into Higher Education or apprenticeships.

Pre-Access has a success rate in helping those who, amongst other things, have struggled with the initial Maths and English screening tests for their desired Access to HE Diploma choices.

These qualifications also suit Learners who want to develop generic study and employment skills leading to Level 3 learning or those who may want to explore a vocational area or areas as they are still undecided on a career route.

Additionally, the qualifications are suited to adults who haven’t completed traditional Level 2 qualifications such as five GCSEs at grade C/4 or above and can be delivered alongside maths and English qualifications.

Flexible delivery options

The course is delivered both Part-time and Full-time and provides options for flexible delivery for fast track or summer school provision, the courses are very popular and successful among those of our providers who offer them and feel that there is an added bonus to them being fully funded, so no cost to the learner.

How are these qualifications assessed?

The assessment approach to NOCN qualifications offers flexibility but generally, Pre-Access entails the production of a portfolio of evidence to show learners newly developed skills. There are various methods of assessment such as presentations, essays, individual research and homework.


“Darlington College use the NOCN Level 2 Certificate in Skills for Employment and Study in Health Sciences as our Level 2 Pre-Access course, as we have found the content fully prepares our Learners for progression onto the Level 3 Access to Health or the Humanities and Social Science Diplomas. Learners fee confident that they have made the right choice for the course and go onto progress through their Access to HE Diploma and into Higher Education." 

Mick O'Reilly, Curriculum Manager, Darlington College

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