Straightening, smoothing, curling, finger drying, finishing. Mousse, gel, lotion, spray, moisturisers, wax, dressing cream, heat protectors Legislation. Speaking, listening, body language, what to say, how to say it, hair styling terminology. Following instructions, following salon/barbers requirements, working as a team Head shape, face shape, body shape, lifestyle, adverse skin, scalp and hair conditions, hair growth patterns, hair growth cycle, hair length, hair type, hair condition, hair texture, elasticity, density, fashion trends. Combs, brushes, dryers, electrical equipment. PPE, COSHH, sterilisation, correct posture - prevention of fatigue and injury, health and safety policy Prepare the client, preparation of the work area,