Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation and educational and skills support training.

You will find out more operational detail on the implications of COVID19 for each of these services, including advice for students and centres preparing for external assessments, through the following links:

Please note that NOCN will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA, QAA and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177 (Option 1).

Working to support our valued customers

You will be aware of the various Government and World Health Organisation (WHO) announcements and official advice over COVID19.
The situation is unprecedented and has been continually changing. With colleges and schools now closed and the country in effect ‘locked down’, other than essential services, we will endeavour to continue to support you, your apprentices, learners and card applicants through this difficult period.

We support Ofqual’s statement that the most important principle is fairness to all learners and apprentices, not only for those being assessed now, but also for those assessed before COVID-19.

Centre Support

All our staff are working from home, so we are still offering front line support, through telephony, email and web chat as usual.
Certificates for regulated qualifications and cards are being issued to centres in the normal way.
We aim to provide as full a range of our services as possible, where these can be delivered remotely, and we can use remote or recorded assessment methods, whilst maintaining the integrity of the assessment.
All face-to-face appointments for approval visits, External Quality Assurers, and external assessments have been suspended until training centres reopen and normal business resumes.
We are providing digital on-line support, including offering WebEx interviews, developing online invigilated exams in place of physical papers, and digital content support.

Please contact us to discuss how best we can support you on or 0300 999 1177 (Option 1).

Best wishes from all at NOCN to you our valued customers. We hope you all remain safe and well.

Graham Hasting-Evans, Group Managing Director

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Confirming Work Activities and Resources for an Occupational Work Area in the Workplace

Level 3
Credit Value
Guided Learning Hours
The aim of this unit is to illustrate the skills, knowledge and understanding required to confirm competence in confirming work activities and resources for the work in the workplace within the relevant sector of industry.

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can
1 Identify work activities, assess required resources and plan the sequence of work.
  • 1.1 - Identify work activities, assess required resources and plan the sequence of work.
  • 1.2 - Identify work activities and formulate a plan for their own sequence of work.
  • 1.3 - Explain the types of work relative to the occupational area and how to identify different work activities.
  • 1.4 - Explain methods of assessing the resources needed from a range of available information.
  • 1.5 - Explain the required information and the different methods used to prepare a work programme relative to the occupational area.

Obtain clarification and advice where the resources required are not available.

  • 2.1 - Seek advice and clarity from appropriate sources on resources available and the alternatives that can be used for the work when required resources are not available.
  • 2.2 - Explain the different sources and methods that can be used to obtain clarification and advice when the required resources are not available.

Evaluate the work activities and the requirements of any significant external factors against the project requirements.

  • 3.1 - Assess progress of work against project requirements, taking into account external factors relating to:
    - other occupations and /or customers
    - resources
    - weather conditions
    - health and safety requirements.
  • 3.2 - Explain different methods of evaluating work activities against the following project requirements:
    - contract conditions
    - contract programme
    - health and safety requirements of operatives.
  • 3.3 - Evaluate the requirements of significant external factors that could affect the progress of work, in relation to:
    - other related programmes
    - special working conditions
    - weather conditions
    - other occupations/people
    - resources
    - health and safety requirements.

Identify work activities which influence each other and make the best use of the resources available

  • 4.1 - Determine work activities that have an influence on each other.
  • 4.2 - Evaluate which work activities make the best use of available resources in relation to:
    - occupations and/or customers associated with the work
    - tools, plant and/or ancillary equipment
    - materials and components.
  • 4.3 - Explain different methods and sources that can identify which work activities influence each other.
  • 4.4 - Describe how to determine the sequence of work activities and how long each work activity will take.
  • 4.5 - Describe what zero and low carbon requirements are.
  • 4.6 - Explain how work activities and different ways of using resources can impact on zero and low carbon requirements, and make a positive contribution to the environment.

Identify changed circumstances that require alterations to the work programme and justify them to decision makers.

  • 5.1 - Evaluate project progress against the work programme to identify any changed circumstances.
  • 5.2 - Inform line management and/or customers on the type and extent of any required changes to the work programme.
  • 5.3 - Explain how to identify possible alterations to the work programme to meet changed circumstances relating to action lists, method statements, duration, schedules and/or occupation specific requirements.
  • 5.4 - Explain how to assess contractual/work effects resulting from alterations to the work programme.
  • 5.5 - Explain the methods used to justify to decision makers on the effects resulting from alterations to the work programme.
Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment. Please refer to the hyperlink for clarity -
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.

Qualifications offering this unit

Reference Title Sector Level