Notice for NOCN Centres

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Notice for NOCN Centres

NOCN is currently experiencing technical issues affecting some email addresses.

To help ensure your emails are received and responded to promptly, all NOCN centres contacting their External Quality Assurer (EQA) should also copy the Assurance Team into the email at assurance@nocn.org.uk.

This temporary measure applies to NOCN centres only and will help minimise any delays in communication while the issue is being resolved.

We apologise for any inconvenience and thank you for your patience.

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Competence in Processing Hire and Rental Credit Control

Reference
A/503/6644
Level
Level 3
Credit Value
4
Guided Learning Hours
20
 
Aim
w This unit is about the behind-the-scenes aspects of administering customers’ hire and rental credit accounts. Firstly, it is about monitoring credit accounts to ensure that customers are keeping up their payments and not exceeding their credit limits. Secondly, it concerns processing customer payments. Thirdly, the unit involves reconciling customer accounts and investigating problems.


Assessment guidance and/or requirements
This unit must be assessed in a work environment, in accordance with the ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the Built Environment.
Assessors for this unit must have verifiable, current industry experience and a sufficient depth of relevant occupational expertise and knowledge, and must use a combination of assessment methods as defined in the Consolidated Assessment Strategy.
Workplace evidence of skills cannot be simulated.

Qualifications offering this unit

Reference Title Sector Level