Coronavirus update/alternative arrangements for 2020/21

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Coronavirus update for customers

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177.

Update 29th March 2021

On 24th March, Ofqual published the VTQ Contingency Regulatory Framework (VCRF) which allows NOCN to provide centres with awarding arrangements for learners who have had their training and assessment disrupted in 2021. To view more information on the arrangements in place by NOCN, please click here.

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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Practical Operation of CCTV Equipment within the Private Security Industry

Level 2
Credit Value
Guided Learning Hours

Learning Outcomes Assessment Criteria
The Learner Will The Learner Can

Understand how to use CCTV equipment.

  • 1.1. - Explain the actions to be carried out when suspected criminal activity is detected by a CCTV operator.
  • 1.2. -
    Explain how to work with the control room team to deal with multiple incidents. 

  • 1.3. - Identify body language and behaviours that could indicate unusual or suspicious activity. 

Be able to operate the CCTV system.

  • 2.1. - Carry out functional checks of the CCTV system. 
  • 2.2. - Carry out equipment fault reporting procedures. 
  • 2.3. - Use keypads and joysticks to operate cameras, monitors and associated equipment.
  • 2.4. - Give clear and accurate descriptions of people, vehicles and events.
  • 2.5. - Detect and track/follow a suspect on foot or in a vehicle. 
  • 2.6. -
    Use cameras to view a suspect entering or leaving an area.

  • 2.7. - Carry out a lost contact drill.
  • 2.8. - Use cameras to search the outside of buildings, streets and open spaces for suspicious items.
  • 2.9. - Produce images for evidential purposes.
  • 2.10. -
    Record images onto storage media in an evidentially sound manner.

  • 2.11. - Overcome problems caused by weather, lighting and poor positioning when using CCTV equipment.
  • 2.12. -
    Complete documentation ensuring audit trail is sound.


Qualifications offering this unit

Reference Title Sector Level