Building and Managing Workplace Relationships
Reference
A/600/3718
Level
Level 2
Credit Value
2
Guided Learning Hours
16
Aim
The aim of this unit is to provide an understanding of acceptable and unacceptable behaviours in the workplace and how to
respond to those behaviours, including how to
deal with conflict. The unit also addresses the essential skills of giving and receiving constructive criticism.
respond to those behaviours, including how to
deal with conflict. The unit also addresses the essential skills of giving and receiving constructive criticism.