This unit must be assessed in line with the relevant Assessment Principles.
Care settings eg. Adult, children and young people’s health settings and adult care settings.
Work setting may include one specific location or a range of locations, depending on the context of a particular work role.
Preferences may be based on:
• beliefs
• values
• culture
Individual refers to someone requiring care or support; it will usually mean the person or people supported by the learner.
Communication methods may include:
• non-verbal communication
- eye contact
- touch
- physical gestures
- body language
- behaviour
- sign language
- braille
- pictorial information
• verbal communication
- vocabulary
- linguistic tone
- pitch
• technological aids
Services may include:
• translation services
• interpreting services
• speech and language services
• advocacy services