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Support individuals who are distressed

Level 2
Credit Value
Guided Learning Hours
This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to provide support to individuals through periods of distress.

Assessment guidance and/or requirements
This unit must be assessed in accordance with Skills for Health Assessment Principles. Learning Outcomes 3, 4,5 and 6 must be assessed in a real work environment.
Individual refers to someone requiring care or support; it will usually mean the person or people supported by the learner.
Sources of support may include:
• Formal support
• Informal support
• Supervision
• Appraisal
• Within the organisation
• Beyond the organisation
Preferences may be based on:
• beliefs
• values
• culture
Others may include:
• Team members
• Other colleagues
• Those who use or commission their own health or social care services
• Families, carers and advocates

Qualifications offering this unit

Reference Title Sector Level