Understanding Customers and Service Situations
Reference
D/652/0528
Level
Entry Level 3
Credit Value
2
Guided Learning Hours
20
| Reference | Title | Sector | Level |
| 601/0712/1 | NOCN Entry Level Award in Skills for Employment, Training and Personal Development (Entry 3) | 14.1 Foundations for Learning and Life | Entry 3 |
| 601/0714/5 | NOCN Entry Level Certificate in Skills for Employment, Training and Personal Development (Entry 3) | 14.1 Foundations for Learning and Life | Entry 3 |
| 601/0718/2 | NOCN Entry Level Diploma in Skills for Employment, Training and Personal Development (Entry 3) | 14.1 Foundations for Learning and Life | Entry 3 |