Deal with customer queries and complaints in a retail environment
Reference
F/503/5687
Level
Level 2
Credit Value
4
Guided Learning Hours
24
| Reference | Title | Sector | Level |
| 600/7146/1 | NOCN Level 2 Certificate in Retail Skills | 7.1 Retailing and Wholesaling | Level 2 |
| 600/7147/3 | NOCN Level 2 Diploma in Retail Skills | 7.1 Retailing and Wholesaling | Level 2 |